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Dana Ford Lincoln

Staten Island, NY

4.7
8,115 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 8,115 reviews

May 21, 2022

Took the car in for parking sensors they said I pushed it in which I didn’t I don’t know how it happened. I feel it should of been taken care of under warranty More

by angelodny
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

May 21, 2022

My experience was painless. Contacted the dealer for service and they arranged to have someone pick up my car at a convenient location for me… I even change the location 3 times More

by dgaromo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Morales
May 23, 2022 -

Dana Ford Lincoln responded

The team is thrilled that you had a great experience at our service center! Thank you for trusting us with your vehicle! - Dana Ford

May 20, 2022

The staff at Dana always makes having my car serviced so easy and they are all great people! More

by Short28729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria, Felix Gonzalez, Anthony Garrick
May 24, 2022 -

Dana Ford Lincoln responded

It's great to hear that the Dana Ford team has made your service experiences easier! Thank you for being a loyal customer!

May 20, 2022

Diagnosis my car and waiting for parts ! GreaT job they do . Very helpful when there is a problem More

by joep5458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Felix Gonzalez, Anthony Garrick, Danielle Morales
May 23, 2022 -

Dana Ford Lincoln responded

We're pleased we could help take care of this, Joe! Thank you for trusting Dana Ford to provide five-star care!

May 20, 2022

I ordered a Maverick back in July and was anxious that it would never come. I got a call from Cris who helped me through the finance purchase process. He is excellent to work with. Polite, professional a rea More

by jimclarkmnr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Chris Sellitti
May 23, 2022 -

Dana Ford Lincoln responded

This is such great feedback for us, Jim! Thank you for rating us five stars! - Dana Ford

May 20, 2022

I called day before & they got me on the next day, service was great, only negative is they usually clean the car in & out, inside front was vacuumed, the back was not & the outside didn't look like More

by bmw71442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garrick
May 23, 2022 -

Dana Ford Lincoln responded

It's great to hear that we could fit you into our schedule fast and we appreciate your honest feedback. We hope to go above and beyond for you next time and encourage you to reach out if you want to discuss any concerns with us. Thank you! - Dana Ford

May 23, 2022 -

bmw71442 responded

Thank you! Im a Dana customer for life

May 20, 2022

Tough market but great people working there to help get things done. Doug and Chris were really great. More

by Dayandnightre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sellitti, Douglas Hansen
May 23, 2022 -

Dana Ford Lincoln responded

It's so great to hear that we could make the experience great! Thank you for leaving Doug and Chris your kind review! - Dana Ford

May 20, 2022

Minor service ,only oil change . If I need a lot of work done and they did it timely and efficiently ….I would give 5 More

by bigfunzi
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Dana Ford Lincoln responded

Thank you for your review. We hope to provide you with a 5-star service next time at Dana Ford!

May 20, 2022

They were very helpful got a good deal on the truck I wanted & the day I picked up my truck I wasn't there too long More

by mugs9520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Rafael Torres
May 20, 2022 -

Dana Ford Lincoln responded

It makes our day to know that we got you into a new truck fast! Thank you for rating Dana Ford five stars!

May 20, 2022

Steve manager is great very helpful and knows his stuff will deal with him again More

by jgf9572
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Nicholas Squeo
May 20, 2022 -

Dana Ford Lincoln responded

Thank you for the kind review - Steve will be happy to hear it! Your business is much appreciated by all of us here at Dana Ford and we look forward to seeing you next time!

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