Back

Dana Ford Lincoln

Staten Island, NY

4.6
7,057 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
Contact Dealership

266 West Service Rd.

Staten Island, NY

10314

Directions

By Type

Showing 7,057 reviews

January 08, 2021

The guys did a great job. Very friendly and reasonable . Thank you for the great experience . I would recommend Dana Ford everyone who try to purchase a Ford or a Lincoln car. More

by SCHULCZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford & Lincoln, and for your business. We are thankful to have you as a customer!

January 07, 2021

Took our van on on the 4th of December, was told it should be ready on the 7th. Didnt hear anything on the 7th after calling at least and leaving several messages asking for calls to be returned for a More

by matthew.d.burns
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Dana Ford Lincoln responded

Thank you for reaching out, Matthew. We apologize for any frustration or inconvenience this experience may have caused for you and appreciate your patience throughout the process. If you'd like to speak with us in greater detail, please feel free to contact me directly. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

January 07, 2021

Car was in the service Dept for 2 weeks for a transmission problem. 2nd time for a 2017 Escape w/ 10,000 miles. Not good. More

by Gump37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Dana Ford Lincoln responded

Thank you for this feedback. If you'd like to speak with us in greater detail, please feel free to reach out directly. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

January 07, 2021

There was an issue with the car loosing coolant fluid. After three attempts at resolving the issue Dwayne chose to think out of the lines and in doing so pinpointed the leak and resolved it. His engunity More

by whatso1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick
Jan 07, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience! We're so glad that Dwayne was able to find & resolve the issue, and we can't wait to pass along these kind comments to him. Thanks for your business and we'll see you next time here at Dana Ford & Lincoln!

January 07, 2021

Colin in your service dept. is excellent. He had me in and out in an hour and used my rewards points. Very respectful and professional. More

by wspaventa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arsalan Saleem
Jan 07, 2021 -

Dana Ford Lincoln responded

Thank you for the kind comments - Colin will really appreciate them! We're grateful for your business and look forward to your next visit with us here at Dana Ford & Lincoln!

January 06, 2021

I had a great experience with the service department. They were able to accommodate my visit without an appointment. With my limited days off from work, I really needed to get in on my day off. The waiti More

by Chrisangel91274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brown
Jan 06, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to review your recent experience with us! We appreciate your business and hope to see you next time here at Dana Ford & Lincoln!

January 06, 2021

Ching Poon was fantastic to work with. Really made the process less of a headache. Would gladly work with him again for my next purchase. More

by Austincackowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Jan 07, 2021 -

Dana Ford Lincoln responded

Thanks for this fantastic review of Ching and our team at Dana Ford & Lincoln! We look forward to your continued business with us.

January 05, 2021

This dealership is Friendly and easy to work with, large inventory made it easy for me to find my dream car. Go to Dana for your next car! More

by emilymmartin1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Varela
Jan 05, 2021 -

Dana Ford Lincoln responded

Thank you for the 5-stars, Emily! We appreciate your business and hope you share your experience with friends and family! See you next time at Dana Ford & Lincoln!

January 05, 2021

I was very pleased with the servicing of my Lincoln. Michael Varela the Service Advisor was very very efficient as was the people who picked up my car and dropped it off More

by bschmardel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Jan 05, 2021 -

Dana Ford Lincoln responded

It's our pleasure to service your Lincoln! Thanks for choosing Dana Ford & Lincoln!

January 05, 2021

The only reason was to get a New Lease and was told Doug was there and could help me . Doug made me feel comfortable it is a new Dana and I will be treated right. More

by jspera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Jan 05, 2021 -

Dana Ford Lincoln responded

We're glad Doug could help you out and make you feel comfortable during the process! Thanks for the 5-star review!

...
407
...