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Dana Ford Lincoln

Staten Island, NY

4.6
7,057 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,057 reviews

December 22, 2020

Finance manager Jeff Beyer and salesman Christian Sellitti were very accommodating and kept me coming back to Dana Ford for my car leasing needs. I will always be coming back to Dana Ford with high l More

by Thomas S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sellitti
Dec 23, 2020 -

Dana Ford Lincoln responded

We're happy to have you as a loyal Dana Ford customer, Thomas! Thanks for this great review of our team. Happy Holidays!

December 22, 2020

This was one of my more pleasant experiences with service. They kept me up to date with everything going on with my car. The people I came in contact were extremely helpful More

by jcw7603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lioni
Dec 23, 2020 -

Dana Ford Lincoln responded

Thank you for your kind review. Would you consider changing the rating of the review to reflect your positive feedback?

December 20, 2020

Dana Ford Lincoln’s entire staff is wonderful, Very eager to help you with your needs from the purchase to service to just simple questions about the vehicle. I recommend this dealer to all . Go and experien More

by juane806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Varela, Arsalan Saleem
Dec 21, 2020 -

Dana Ford Lincoln responded

We are so happy our Dana Ford & Lincoln team earned your five stars. Thanks and happy holidays!

December 19, 2020

I purchased a 2020 Ford Edge and had an awesome car buying experience! Absolutely No hassle and treated like family! Definitely recommend to anyone looking for a car/truck More

by Franfina80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Dec 21, 2020 -

Dana Ford Lincoln responded

Congrats on your 2020 Ford Edge! See you next time at Dana Ford & Lincoln!

December 18, 2020

Pickup service and return for recall correction was excellent. Service was done within estimated time. The pickup service arrived at the estimated time. Car was corrected washed and returned More

by mjperry27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Puhan , Patricia Farag, Tara Welsome, Patrick Ciotola, Michael Varela, Marc Brown, Danielle Barbaria
Dec 18, 2020 -

Dana Ford Lincoln responded

Thank you for taking the time to leave Dana Ford & Lincoln a five-star review! We hope to be of service to you again in the future!

December 18, 2020

Fast, courteous service. Was on time for my appointment and my vehicle was taken immediately. I Did not have to ask and my FordPass credits were applied to the cost of my services More

by rlbal726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Dana Ford Lincoln responded

This is what we like to hear! Thank you for choosing Dana Ford & Lincoln!

December 17, 2020

Had my car for a week giving me the run around. Every time I'd ask how long , any chance of a loaner they'd say we'll call you right back, never calling back except for one time to say we'll call you ba More

by enwhyny77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't even know the person name.
Jan 06, 2021 -

Dana Ford Lincoln responded

Thank you for the feedback. This is certainly not the type of experience we expect for our customers, and we will be speaking with our team about your comments. If there's anything else about your visit that you'd like to discuss, please feel free to contact me directly, Keith Curran - Service Director - 718-983-8700 ext 297

December 17, 2020

Go see Haz, he'll take care of you, and make sure your experience goes smoothly. Always a pleasure to deal with. Service with a smile! More

by JOEYNUMB69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Puhan
Dec 17, 2020 -

Dana Ford Lincoln responded

This is great to hear! We're delighted Haz could take care of you. We look forward to the opportunity to work with you in the future at Dana Ford & Lincoln.

December 15, 2020

Would highly recommend to anyone service is great sales people are friendly and polite been going there for almost 15 years and its the best More

by Rich175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Estrella, Anthony Rivera, Paul Aguilar
Dec 15, 2020 -

Dana Ford Lincoln responded

Thank you for your high regards! We are lucky to have loyal customers like yourself! Thanks again for continuing to choose Dana Ford & Lincoln.

December 15, 2020

The dealership was completely unprepared when I picked up my vehicle. You should be ashamed of yourselves to treat a new buyer like this! Thank goodness for Alan Carter! Otherwise, you would have lost m More

by BA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Santana
Jan 06, 2021 -

Dana Ford Lincoln responded

We're sorry to hear of your disappointment and would like the opportunity to discuss your visit in greater detail so that we can work on ways to improve the service we provide moving forward. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

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