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Dana Ford Lincoln

Staten Island, NY

4.6
7,063 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,063 reviews

October 31, 2020

Service was quick and great. Mike was very helpful and friendly. I have 4 leased fords from you with 3 cars at the end of the3 year lease. I waited a long time for A price on just one car. I was very disa More

by jCAPOTORTO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Nov 09, 2020 -

Dana Ford Lincoln responded

Thank you for your honest feedback. We appreciate you as a loyal customer, and we're sorry to hear we didn't provide you with a positive experience. Please contact me at your earliest convenience. I'd like to discuss your visit further. Thanks, Doug Hansen - GSM - 718983-8700 ext 262

October 31, 2020

Very quick and easy process. Would recommend a visit Dana for anyone in the market for a new vehicle. This was my 20th car from Dana!!!!!!!!!!!!!!! More

by giantsfan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Nicholas Squeo, Chris Sellitti, Val Beigelman
Nov 02, 2020 -

Dana Ford Lincoln responded

Wow, thank you for your business! We're so lucky to have you as a customer! See you next time at Dana Ford & Lincoln!

October 30, 2020

There was a problem with the paint bubbling on the hood of my vehicle. When I bought it in for service Haz told there was no charge. Dana stands behind their products. More

by fpm208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Dana Ford Lincoln responded

Thank you for the 5 star review! See you next time here at Dana Ford & Lincoln!

October 30, 2020

Michael Varela's customer service is top notch. Straight forward, friendly and accurate in his timing of my repair. Initial take in by Colin Romer also excellent in customer service.. More

by Smljsi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Romer also 5 Stars, Michael Varela
Oct 30, 2020 -

Dana Ford Lincoln responded

Thank you for visiting Michael, Colin, and our team at Dana Ford & Lincoln! We appreciate your support, and look forward to your next appointment!

October 30, 2020

Mary was very helpful and made sure we were satisfied with our purchase of a new 2020 Ford Fusion. The person in finance dept was also very nice. Overall we were very pleased with the customer service. More

by lisa.fani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Nov 02, 2020 -

Dana Ford Lincoln responded

Hi Lisa, thank you for visiting Lisa at Dana Ford & Lincoln! We appreciate your business and hope you enjoy your 2020 Ford Fusion! See you next time!

October 29, 2020

Service department got job done on a Ford related factory defect on hood of my car...and In addition I got a loaner car. Great job Michael. More

by roblamalfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Oct 29, 2020 -

Dana Ford Lincoln responded

Thank you for visiting Michael at Dana Ford & Lincoln, Rob! We look forward to seeing you next time! Let us know when you're ready for your next appointment!

October 29, 2020

The sales manager, Doug Hansen is a miserable, moron. I was in the process of finalizing my lease. I didn’t want the dealership decal on the rear of my new Corsair. Hansen ordered the service mechanics to More

by judesib@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hansen , Charles Puhan , Patricia Farag, Tara Welsome, Patrick Ciotola, Michael Varela, Marc Brown, Danielle Barbaria
Nov 13, 2020 -

Dana Ford Lincoln responded

We're sorry to hear of this experience and appreciate you taking the time to bring it to our attention. Customer satisfaction is always our top priority and it's disappointing to hear that we missed the mark during your visit. We will be addressing your feedback with our team in an effort to improve the service we provide to our customers moving forward. If there's any additional feedback you'd like to share, please don't hesitate to reach out directly. Thank you.

October 28, 2020

Fast and efficient. Was in and out in no time. Never try's to pressure you into any unnecessary purchases. Wonderful to work with. Thanks Colin! More

by broadwayal57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin
Oct 29, 2020 -

Dana Ford Lincoln responded

Thank you for your review! Colin and our team appreciate your kind words, and look forward to seeing you next time at Dana Ford & Lincoln!

October 27, 2020

Michael at service repairs kiosk was very helpful During the waiting and repair process.Provided update and Communicated. Good customer service and appreciate his help. More

by fanuzzj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael service repairs desk at kiosk
Oct 28, 2020 -

Dana Ford Lincoln responded

Thank you for your feedback! Michael enjoyed helping you during your recent service appointment at Dana Ford & Lincoln! We look forward to seeing you next time!

October 27, 2020

I always have a good experience at Dana Ford Lincoln no matter that the issue is. The service department is reliable and they gets the work done. More

by V_Fabiani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Puhan , Patricia Farag, Tara Welsome, Patrick Ciotola, Michael Varela, Marc Brown, Danielle Barbaria
Oct 28, 2020 -

Dana Ford Lincoln responded

We are so happy our Dana Ford & Lincoln team earned your five stars!

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