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Dana Ford Lincoln

Staten Island, NY

4.6
7,064 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,064 reviews

October 13, 2020

The pick up and drop off service was very very very convenient! The Dana team was very timely and responsive. Thank you for a great experience. More

by carolyn1ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Puhan , Patricia Farag, Tara Welsome, Patrick Ciotola, Michael Varela, Marc Brown, Danielle Barbaria
Oct 14, 2020 -

Dana Ford Lincoln responded

This is what we like to hear, Carolyn! Thank you for visiting Dana Ford & Lincoln!

October 13, 2020

dealership was kept clean, efficient, good upkeep and friendly services during these tough times. thank you to the team and the sales agent for their help. More

by alexlovesmarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Estrella, Brieann Driscoll, Theresa McMahon, Michael Varela, Lauren Schmittau
Oct 13, 2020 -

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit to Dana Ford & Lincoln, Alex! We look forward to your next visit to Dana Ford & Lincoln!

October 12, 2020

I have been dealing with Dana for 6 years. Everyone that I have dealt with was pleasant and helpful. Would highly recommend my family and friends to this dealership. More

by bungalored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Ventura - sales
Oct 13, 2020 -

Dana Ford Lincoln responded

Thank you for choosing Dana Ford & Lincoln for the past 6 years! We're honored to receive your support!

October 12, 2020

I purchased a new Lincoln from Dana Ford Lincoln. Not satisfied! Absolutely no service after the sale! My new Lincoln was delivered with a couple very minor dings. None the less, it has dings, so I asked More

by ssdailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Hansen
Oct 26, 2020 -

Dana Ford Lincoln responded

Thank you for sharing your feedback. While we want to thank you for your business, lack of communication after the sale isn't what we expect for our customers. I'd like for the chance to step in and correct any of our mistakes. Thanks, Doug Hansen - GSM - 718983-8700 ext 262.

Oct 26, 2020 -

ssdailey responded

The lack of communication was certainly not on my end. I received NO response whatsoever!

October 12, 2020

They were able to provide the service I needed without an appointment! Very grateful that they could accommodate me. Thank you for great customer service and friendly staff. More

by elainedesantis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Welsome
Oct 12, 2020 -

Dana Ford Lincoln responded

Thank you for visiting our service team at Dana Ford & Lincoln, Elaine! We look forward to your next visit!

October 12, 2020

The best of the best. Dana Ford is the only dealer I will ever go to. They treat you like family. Send all my friends and family to dana More

by mikev98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Oct 12, 2020 -

Dana Ford Lincoln responded

Thank you for trusting Dana Ford Lincoln! We look forward to having you as a customer for life!

October 12, 2020

Frank Sinatra was fantastic. Got us the deal we wanted on the car we wanted. Friendly and courteous. Not pushy. Will highly recommend him to all interested More

by cheeks513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Dana Ford Lincoln responded

Thank you for recommending Frank at Dana Ford & Lincoln!

October 12, 2020

Sales personnel are young and waste a lot of customers time running back to talk with a mgr. I finally asked to speak to the mgr, and a price was agreed upon. Customers who have leased many time before More

by pinzplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aashar Akram, Arsalan Saleem
October 07, 2020

MARY GRAFFEO IS THE BEST! You must buy a car from her!!! She’s knowledgeable and patient, and her energy is infectious! She answered all of our questions and gave us an outstanding deal! We LOVE MARY!!! More

by TCK-NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Dana Ford Lincoln responded

Thank you for visiting Mary at Dana Ford & Lincoln! She is exactly as you described, and enjoyed helping you buy a new car! See you next time!

October 07, 2020

It was a pleasure working with Mary and Steve.We were It was a pleasure working with Mary and Steve. We were trying to execute a deal and we have completed the deal to my satisfaction and I was very h More

by 766oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Oct 07, 2020 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience working with Mary and Steve at Dana Ford & Lincoln! We hope you enjoy your new car!

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