Dana Ford Lincoln

Car service was good But Shawn Ortiz has not returned any of my calls regarding a replacement car key. I have called several times and Hazem and Danelle also said he would call me in a few days with an answ of my calls regarding a replacement car key. I have called several times and Hazem and Danelle also said he would call me in a few days with an answer but as of today I have not received a call from anyone. Mr Ortiz offered a key replacement when we purchased the car last November. I would like an answer from someone It’s very dissatisfying to be ignored More

I like their service representatives and their drivers in which they always take very good care of me and my cars they definitely deserve a good Raise which they always take very good care of me and my cars they definitely deserve a good Raise More

Salesman Mike Bachrach and Manager Alan Carter were professional and personable in assisting with our new lease. As customers with Dana for over 40 years we plan to be back in 3. Thank you. professional and personable in assisting with our new lease. As customers with Dana for over 40 years we plan to be back in 3. Thank you. More

Excellent sales service from both Doug and Mary G. I kept a weekly follow up with Mary as to the status of my new Aviator. She kept me informed all along the production route until we finally met and s kept a weekly follow up with Mary as to the status of my new Aviator. She kept me informed all along the production route until we finally met and she went threw the vehicle with me explaining all. Edward Wydra More

Staff was great, but couldnt make a deal. I went in on Black Friday, but the deals weren't what I expected. Sorry maybe next time. Black Friday, but the deals weren't what I expected. Sorry maybe next time. More

My service advisor Hazem Radwan is extremely courteous, knowledgeable, and professional every time my vehicle is brought to the dealership. Always listens to my needs and requests, and takes care of them knowledgeable, and professional every time my vehicle is brought to the dealership. Always listens to my needs and requests, and takes care of them pleasantly, graciously, and in a timely fashion. More

Two visits. Have not fixed two issues. Now comes the third visit for same issues. Could not be worse. Everyone is friendly. They just don't listen and therefore don't get problems fixed. third visit for same issues. Could not be worse. Everyone is friendly. They just don't listen and therefore don't get problems fixed. More

Allan’s help and efficiency and attention to detail were amazing. !!! Our 3rd Ford through Dana and couldn’t be happier. Thank you for everything amazing. !!! Our 3rd Ford through Dana and couldn’t be happier. Thank you for everything More

I like Ford because it is the oldest American car company. So far I can afford a new car without to much trouble just a hardship. I feel Ford has very good quality cars for the money they charge an company. So far I can afford a new car without to much trouble just a hardship. I feel Ford has very good quality cars for the money they charge and they for the most part work with you. Thank you. More

DO NOT DO BUSINESS WITH THIS DEALER!!!!! While trying to negotiate a better deal with the salesman the manager walked past and said sometimes you have to pass on a good deal so I got up and left. I went to negotiate a better deal with the salesman the manager walked past and said sometimes you have to pass on a good deal so I got up and left. I went to premier Ford in Brooklyn and got a better deal. I would never do business with DANA FORD again. I don’t care how convenient it is. James was my salesman he was great. I felt bad that he lost the sale because of the jerk that made the comment. More