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Dana Ford Lincoln

Staten Island, NY

4.6
7,122 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,122 reviews

September 18, 2024

Very unhappy! My ford expedition max actually drove itself when I was at a red light. Service is telling me I’m crazy yet. There are forums about it. It was like More

by kevin@ewcpm.com
Recommend Dealer
No
Employees Worked With
I can’t tell
Sep 30, 2024 -

Dana Ford Lincoln responded

This is very concerning to hear. Your safety and satisfaction are our top priorities, so it's troubling that your concerns weren't addressed properly. We need to look into this further; please reach out directly when you can. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 18, 2024

Quick and attentive, great communication! Will definitely refer other to the dealership! Andrew was great with communication More

by nchase783
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Basile
Sep 18, 2024 -

Dana Ford Lincoln responded

Thank you for the fantastic feedback! We're glad to hear that Andrew and our team at Dana Ford provided quick and attentive service. We appreciate your referrals!

September 18, 2024

nice dealership comfortable clean caring has coffee hot chocolate water comfy seats not too expensive More

by NIKKICOLETTE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Sep 18, 2024 -

Dana Ford Lincoln responded

Thank you for the kind words! We're glad to hear that your experience at Dana Ford was comfortable and enjoyable. We appreciate your support!

September 18, 2024

Shawn Ortiz was an absolute pleasure to work with, gave me a deal that I couldn’t refuse More

by DART640
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

September 18, 2024

This is my 5th Ford Explorer lease since 2013. Every time I lease a car it is a good experience. No hidden fees and everyone is polite. Also their service department is also 5 stars. Sergio was a More

by Grunge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet
Sep 18, 2024 -

Dana Ford Lincoln responded

Thank you for your continued loyalty and recommendation! We're delighted to hear that Sergio and the Dana Ford team consistently provide a great leasing experience. Enjoy your new Ford Explorer!

September 16, 2024

Great customer service My son purchased a ford and he talked us into purchasing a ford edge More

by rymas001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaRosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Dana Ford Lincoln responded

We're glad to hear it! Thank you so much for the five-star rating! – Dana Ford

September 14, 2024

Whenever I go for service or a new vehicle I get treated with respect and they work with you to get a very fair deal for your budget. More

by Gleasonbus7561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Sep 16, 2024 -

Dana Ford Lincoln responded

Thank you for your loyalty and kind words! We're glad to hear that our team at Dana Ford consistently provides respectful service and fair deals. We look forward to serving you again in the future!

September 14, 2024

We have been waiting almost a month for our car. We don’t get calls returned quickly on status. We have been told different issues at different times, we are now waiting for a part for a few weeks n More

by hmaxwell68
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie, has been ok but does get back to us quickly with status.
Sep 17, 2024 -

Dana Ford Lincoln responded

We apologize for the delay and any miscommunication regarding your car's status. While we appreciate your patience and are glad you have a loaner, we'll do our best to expedite getting the necessary part. Please reach out if you'd like further updates or assistance. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 13, 2024

The service center is excellent! The sales dept try to get you in and out fast. I would recommend Dana Ford for your ford lincoln vehicle. More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Graffeo, John Lomando
Sep 16, 2024 -

Dana Ford Lincoln responded

Thank you for the recommendation! We're glad to hear that both our service and sales teams at Dana Ford met your expectations. We appreciate your support!

Sep 16, 2024 -

mars2011 responded

Keep up the good work especially the wonderful treatment to customers

September 13, 2024

Dealing with both Doug and Andrew it was the most pleasant experience in car buying by far. More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Basile
Sep 16, 2024 -

Dana Ford Lincoln responded

Rick, thank you for the kind review! We're so glad you enjoyed working with Doug & Andrew and we hope to see you again next time here at Dana Ford!

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