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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,473 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,473 Reviews of Dana Ford Lincoln - Service Center

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September 19, 2022

Service was professional, timely, and satisfactory. My wait for the car was excellent. Thank you. More

by SBJ18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Report | Print
Sep 22, 2022 -

Dana Ford Lincoln responded

Thank you for the excellent feedback! We appreciate you visiting us here at Dana Ford and hope to see you again next time!

September 19, 2022

I had a positive experience. Car was a serviced in a timely fashion with a smle More

by jpstar713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Report | Print
Sep 22, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback! We hope to see you again next time here at Dana Ford!

September 18, 2022

I’ve been buying cars from Dana for 27+ years! ! All the Employees in every Department are such a pleasure to work with. Outstanding Customer Service! More

by CDINI29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Dana Ford Lincoln responded

Thank you for being a part of the Dana Ford family! Our team is truly grateful for all of your support over the past 27 years and looks forward to serving you for many more. Take care and we'll see you next time!

Sep 22, 2022 -

CDINI29 responded

Dana for Life!!😉

September 18, 2022

Car had a problem with the engine. Service replacement was okay for now. I’m satisfied! More

by mb6096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Anthony Garrick
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Sep 20, 2022 -

Dana Ford Lincoln responded

Thank you for your review. We look forward to seeing you next time at Dana Ford!

September 16, 2022

I believe their service department is one of the best. My appoint was on time and I was updated throughout the repair process. More

by ALYSSAMERCIECA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your service needs! We appreciate the kind review and look forward to your next visit!

September 16, 2022

Brought car in for recall issues. ..problem wasn't fixed. Had to wait almost 30 days for another app. Brought car back, sat for 3hrs for kid to tell me I needed to leave my car for a s More

by rsen1223
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kid named Neil
Report | Print
Sep 19, 2022 -

Dana Ford Lincoln responded

Thank you for the feedback. We apologize for any frustration caused by this experience and would like the opportunity to discuss it with you in greater detail. Would you please contact me directly at your earliest convenience? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

September 16, 2022

They are good but too busy. Need more people in the service center. They’re very friendly. More

by laortiz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Report | Print
Sep 20, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review. We appreciate the feedback and hope we can provide you with a five-star experience next time. Thanks again!

September 16, 2022

Was able to get appointment right away when I called. Service advisor was very helpful and assured me my car would be taken care of. More

by maefrazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Report | Print
Sep 19, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience! It's our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Dana Ford Team

September 16, 2022

The best place to purchase and do the service in i love and so helpful More

by Labeat mex87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your automotive needs! We're honored to receive your support and look forward to your next visit!

September 15, 2022

My car was in to 2. 5 weeks and returned to me with the same problem More

by sea21relo
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harley Schick
Report | Print
Sep 16, 2022 -

Dana Ford Lincoln responded

Hello, ​I would like to learn more about your experience with our customer service. We always strive to ensure the best experiences possible for our customers. If you would reach out to me directly to discuss this further. Thank you, - Keith Curran - Service Director - 718-983-8700 ext 297

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