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Dana Ford Lincoln - Service Center
Staten Island, NY
2,512 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all service center reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,512 Reviews of Dana Ford Lincoln - Service Center
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March 06, 2023
Terrible service. Nearly a month to fix a simple issue. No communication and when the service woman gave wrong information and was called out on it she called me to be Nearly a month to fix a simple issue. No communication and when the service woman gave wrong information and was called out on it she called me to be rude and nasty not to even give an update. No loaners and had to beg and plead for one that magically appeared. The service manager Keith is useless and should be fired. 5 calls to him and not one response. More
by BERNIE7177
Verified CustomerEmployees Worked With
March 06, 2023
They were friendly and polite. They kept me informed with the status of my service request. Very easy process, I have been a customer for 27 years!! Love, "Dana Ford" They kept me informed with the status of my service request. Very easy process, I have been a customer for 27 years!! Love, "Dana Ford" More
by hotmamar43
Employees Worked With
Other Employees :
George Pierce, Steve Riccardone, Henry Manigault
March 03, 2023
Great service always. Been a customer a long time. Mary is always super to work with. I moved to nj and still come back. Been a customer a long time. Mary is always super to work with. I moved to nj and still come back. More
by michaelgone
Employees Worked With
Other Employees :
Mary Graffeo, John Locher
March 03, 2023
Excellent service. Camille was very good service rep who paid attention to my issues and was helpful Camille was very good service rep who paid attention to my issues and was helpful More
by BWILKES1
March 01, 2023
I love the service department very Friendly helpful. They help me in my time of need. Big Thank to there service Department They help me in my time of need. Big Thank to there service Department More
by joejoe55
Employees Worked With
February 28, 2023
If I can give 0 stars I would. It’s so unfortunate how customer service is the last priority for anyone there. My car was there for over 3 months and picked up still broken. I have It’s so unfortunate how customer service is the last priority for anyone there. My car was there for over 3 months and picked up still broken. I have now waited over a month for the car to go back in for new repairs. This is an extension of a multi million dollar organization and is treating its customers as if they are paying me to use their services More
by cassmurphy5
Employees Worked With
Camille Baker
February 27, 2023
Every time I got for service, I always get taken care I recommend this service recommend this service More
by Gleasonbus7561
Employees Worked With
Other Employees :
Harley Schick, Neil Barrow , Camille Baker
