Davis Acura

My sales representative, Ken, was amazing. He was very responsive and kept me informed throughout the process. Where Davis drops the ball compared to other dealerships is the response time fro He was very responsive and kept me informed throughout the process. Where Davis drops the ball compared to other dealerships is the response time from other team members and the delay in getting me contact with my sales representative. Annmarie was supposed to get back to me on several questions and never did. I left 5 voicemails for Rebecca throughout the week trying to ask a time sensitive question and never heard back from her which was disappointing. More

I brought my car in without an appointment as my ar indicated that there was a transmission issue. The service department took it in immediately to determine the issue. As the car is a 2021 TLX with on indicated that there was a transmission issue. The service department took it in immediately to determine the issue. As the car is a 2021 TLX with only 29,000 miles on it, I was shocked to understand how this could be. This was my 5th Acura. I was given a 2023 TLX as a loaner car while the service was being performed. I indicated that I had a schedule vacation on St Simons Island, GA, which is over 800 miles away. this was indicated not to be a problem. It took two and a half weeks to get in a new transmission, install it and road test the car. I got a call that it was ready, shortly after my return. The warranty covered the costs of repairs, and the car is running well. Victor kept me informed on the timing and did a great job on the repair work. Rich May More

Waiting area is very comfortable and internet availability is very helpful as I am still gainfully employed. The snacks need some work; not the healthiest. availability is very helpful as I am still gainfully employed. The snacks need some work; not the healthiest. More

Best customer service in the area. I have other car that get service in other dealership and Acura is by far the best I have other car that get service in other dealership and Acura is by far the best More

Kind, efficient, knowledgeable, clean, friendly environment... comfortable waiting area, Staff very attentive to customers needs... environment... comfortable waiting area, Staff very attentive to customers needs... More

Hospitality service and provided a free car wash after service which save a time. Will do business again. service which save a time. Will do business again. More

Don't stand by their work,or return calls back as promise.help your people to be fare to customers. promise.help your people to be fare to customers. More

I had to bring in my car 3 times, because what I had asked for was not done each time. I just wanted an inspection and an alignment, two simple tasks that I had happily paid for. Caught them lying to ge asked for was not done each time. I just wanted an inspection and an alignment, two simple tasks that I had happily paid for. Caught them lying to get me out of the door, when services were not provided. They have posted 20% off coupon for non Acura vehicles and they did not take the coupon either. Felt like they only wanted my money and not actually to provide a service. More

Nice waiting area good personal. Job is done promptly as promised. Convenient appointment and notifications. Job is done promptly as promised. Convenient appointment and notifications. More

I am glad to be an Acura customer because service is outstanding and a lot Professionalism outstanding and a lot Professionalism More