DeCozen Chrysler Jeep Dodge Ram

Tamara was very patient and helpful. John Browler and Carmine very pleasant to deal with. Much better than the last jeep dealer. I am very glad I chose Decozen. I just wish they would wear their masks Carmine very pleasant to deal with. Much better than the last jeep dealer. I am very glad I chose Decozen. I just wish they would wear their masks and wear them properly often in these crazy times. More

The receptionist lady in service department was very rude. She needs customer service training. The gentlemen were great. Very efficient. Service on car was great. rude. She needs customer service training. The gentlemen were great. Very efficient. Service on car was great. More

Curtious kind great work ethic in helping the customer get the best deal owner is a great kind person great dealer ship go there now get the best deal owner is a great kind person great dealer ship go there now More

Beware. 7/2019 I took my Jeep Grand Cherokee there because I received bad gas. They ended up damaging my drive shaft during the repair. The car vibrated over 40mph. I got it fixed elsewhere via my car because I received bad gas. They ended up damaging my drive shaft during the repair. The car vibrated over 40mph. I got it fixed elsewhere via my car insurance be they denied it was a real issue of concern. 2020 More

The salesperson was extremely informed and never pressured us at all. Completing the buying process was much simpler than other dealerships. DeCozen has a good inventory level and works well to swa pressured us at all. Completing the buying process was much simpler than other dealerships. DeCozen has a good inventory level and works well to swap out any options if you don't like what you see on the showroom floor. More

This dealership worked with me and I am very happy with my purchase. I understand that this is a family run dealership so they operate a little different than the bigger dealership but its more family ori my purchase. I understand that this is a family run dealership so they operate a little different than the bigger dealership but its more family oriented which I like. I have nothing but great things to say and would recommend any of my family and friends to them - Hands Down!!! Great experience. More

I bought my car at Decozen with no pressure from the salesman. Every time that I brought my car in for service, the repairs were done in a timely fashion. I strongly recommend Decozen as a dealership to salesman. Every time that I brought my car in for service, the repairs were done in a timely fashion. I strongly recommend Decozen as a dealership to make your next vehicle purchase. More

I returned to Decozen after the salesmen contacted me that he could get me within my price range. I had previously visited and was told that my range was unattainable. However, the clear communication ma that he could get me within my price range. I had previously visited and was told that my range was unattainable. However, the clear communication made me return and lease a Jeep. More

John Bowler was very easy to deal with. He's easy going John Bowler was very easy to deal with. He's easy going and helpful. Very thorough and he went the extra mile to get me the Jeep I wanted. John Bowler was very easy to deal with. He's easy going and helpful. Very thorough and he went the extra mile to get me the Jeep I wanted. More

While DeCozen did diagnose and repair the bad ground While DeCozen did diagnose and repair the bad ground that was causing the multiple engine fault codes, the technician that checked the clicking fr While DeCozen did diagnose and repair the bad ground that was causing the multiple engine fault codes, the technician that checked the clicking from my passenger side drive shaft tripod joint failed tighten the tire lug nuts fully, I found them only finger tight. My past recall work experience with them has been fine, so I'll chalk this up to an isolated incident, but it is troubling to think I could have lost or ruined a wheel because it was loose. More