DeHaven Chevrolet
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The service was good and very detailed . Thank you for responding quickly and giving me the information on my car. Thank you for responding quickly and giving me the information on my car. More
Great experience. Kept me informed. Upfront about costs and allow me to make a decision whether I want the service or not. Kept me informed. Upfront about costs and allow me to make a decision whether I want the service or not. More
Kaylee was very helpful, courteous and knowledgeable would recommend her. arrested very good job taking care of me as well. would recommend her. arrested very good job taking care of me as well. More
I have a windshield solvent pump that went out 7 weeks ago no replacement part and no answer when it will be in. So sad to own new vehicle and can't get it fixed. I Will NEVER BY ANOTHER GM VEHICLE. What ago no replacement part and no answer when it will be in. So sad to own new vehicle and can't get it fixed. I Will NEVER BY ANOTHER GM VEHICLE. What poor service to the customer. More
I like this dealership! Everyone is friendly and helpful . I would recommend this place to others Everyone is friendly and helpful . I would recommend this place to others More
Great customer service definitely will recommend to anyone for getting their vehicle serviced and buy anyone for getting their vehicle serviced and buy More
Went in for a recall on my Traverse. I called in to schedule, provided my VIN and scheduled the following week. (This is my daughter's vehicle for college so it was important that we too I called in to schedule, provided my VIN and scheduled the following week. (This is my daughter's vehicle for college so it was important that we took advantage of her being home over the summer and ready for the fall.)I arrived, and upon check in was informed the part needed for the repair needed to be ordered and it would be 3 weeks before arrival. I explained my confusion as to why this wasn't done when I called for the recall repair to begin with, especially since the VIN was provided to confirm it was part of the recall. No explanation for the lack of awareness. I had rearranged my schedule and my daughter's commitments to drop of the vehicle and be without it for an afternoon. I got a call about 3 weeks later to schedule. I scheduled and asked how long the repair would take so we could plan appropriately. I was told "not even an hour, probaly like 30 min." My daughter brought in the vehicle planning to stay during the repair. Upon check in, she was told 2- 3 hrs. I then left work to pick her up. While en route home, I got a call saying the work was done. This was about 40 mins after her drop off. The individuals working were pleasant and professional but there is a serious lack of consideration for the time of the consumer. I suspect this is a lack of communication on their end, versus intentional. Nonetheless, I would not buy a vehicle from DeHaven or go for a repair except for those necessitated by a recall. More
Jenny and Kylee are very good at what they do. Very informative, friendly and just good at what they do! Very informative, friendly and just good at what they do! More
Mark was excellent, asked us what we wanted and found us multiple options. Thank you mark williams multiple options. Thank you mark williams More
Excellent service! Service was done timely and price was slightly under the amount quoted by the service team. Service was done timely and price was slightly under the amount quoted by the service team. More



