DeNooyer Chevrolet
Colonie , NY
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Everything was good with my experience. It definitely took longer than it has at other dealers. I am happy that we were able to make a good deal. It definitely took longer than it has at other dealers. I am happy that we were able to make a good deal. More
Sales person Steve Fyvie was excellent. The rest not no much. Vehicle delivery was painful. It took a hour to put my old plates on the new vehicle and run my credit card. All the paperwork The rest not no much. Vehicle delivery was painful. It took a hour to put my old plates on the new vehicle and run my credit card. All the paperwork mind you was done before I arrived. They lost the second key and bed liner was not in stock so I took delivery of the vehicle without it. The vehicle prep was done quickly and that was apparent with haphazard wipe marks on the interior and shipping grease between panels. Called the dealership part department the day after delivery to see about the bed liner and no call back. More
had a fantastic experience at Denooyer. From the moment I walked in, the staff were welcoming and professional. Shavar made the whole process smooth and stress-free, answering all my questi From the moment I walked in, the staff were welcoming and professional. Shavar made the whole process smooth and stress-free, answering all my questions and never pressuring me. The finance team was upfront and clear, which made everything easy to understand. Thank you again! More
Your customer service is not what it should be, when someone spends $80,000 dollars on a new vehicle I expect my brand new vehicle to not have all the dam garbage from all the window stickers thrown in someone spends $80,000 dollars on a new vehicle I expect my brand new vehicle to not have all the dam garbage from all the window stickers thrown in the glove compartment, we had to peel off all the rest of the film that protects to handles and seat belt, and the screen, who prepared this vehicle, a 6 yr old.. We had to have a new windshield put in due to a factory defect, nobody in your company even seen the defect and the new windshield was so dirty I had to pull over in a parking lot to try and clean it for my HOUR drive home… and on that note, I HAD to call numerous times to find out when the windshield was in the building, I shouldn’t have had to call at all, your people should of called me…so I’m not sorry to say we, will probably won’t be back.. More




