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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,303 Reviews

3,303 Reviews of DeNooyer Chevrolet - Service Center

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May 23, 2025

I am a loyal customer, but this service experience was well below par! It was not the actual workmanship, which was fine, it was the lack of communication between the dealership and the customer. My vehic More

by RBARBER4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon Cordi
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

My truck went in at 8am for NYS inspection, oil change, and a software update. I figured it would be done by noon. I called at 1pm, 2:30, & 3:30. Got sent to VM every time and nobody called me back. I More

by ZRX9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Lobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DiGregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

akiem was very helpful and courteous. The truck was completed on time. great staff and dealership More

by jnap45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Neet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

No longer satisfied. Too expensive. Was forced to use reputable local mechanic who I will use in the future. More

by rjkranick
Service Communication
Recommend Dealer
No
Employees Worked With
Akiem Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Service department closes at 6:00. arrived 5:45 for a drop off for an early appointment time the next morning to have some recalls performed. drove into the building and no one was a More

by BILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel DeNooyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : no name available
May 18, 2025

Bob from the service center was very helpful and very polite. Even when he had to call me several times because I was traveling he was very nice. More

by Lee Perrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Service department is always excellent, fast, thorough, and professional. I have always had positive experiences. More

by Cduanesburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Dwane always takes care of me. Keeps me apprised of what’s going on and gets my vehicle back to me as soon as possible. Always professional. More

by Tazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

xxxx poor service department bad service bad service bad service bad service Ford here i come More

by wfink47218
Recommend Dealer
No
Employees Worked With
Girl
May 15, 2025

Our experience was good until we found out that only one key fob was available. It took several xxu’s for resolution. Staff was courteous and great to work with. More

by rmwagner0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike *The Martian* Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Hopwood
5.0
This rating includes all reviews, with more weight given to recent reviews.