DeNooyer Chevrolet - Service Center

Generally speaking, denooyer service is often more negative experiences than positive compared to other service centers I've visited. First, I had an appointment for 7:30a and brought my truck in negative experiences than positive compared to other service centers I've visited. First, I had an appointment for 7:30a and brought my truck in at 730a and the truck was not even brought into a bay to be initially diagnosed until 1pm. I don't understand the point of a reservation if it's not even started for 5.5 hours. Next, is Moreso an issue with the truck. These expensive trucks with all these bells and whistles that cost a fortune but do not even work right. I get a service break sensor message, because my pads are allegedly so worn the sensor is down to the rotor, but the sensor never went off to indicate that my pads were low. Until it was too late and now an issue with the rotor, so now instead of just replacing the pads, I need rotors replaced too which is far more expensive. What's the point of these sensors? Next, because the truck wasn't even seen until 1pm, it wasn't completed until near close which turned into at close, with paper work getting done the next day. I said this was fine because I just knew when they started at 1pm it wasn't going to get done the same day and made arrangements but it never should've come to that. Finally, the inspection wasn't completed as requested so even the next day I had to wait only to find out that because of the resets, I'd need to come back for the inspection- something I was hoping to avoid the whole time by having inspection done a month early because I don't live nearby. The last time I got Serviced here all of a sudden my two year old wires were 'corroded' and malfunctioning mysteriously and needed to be spliced in with replacement wires. I just don't buy it on a newer truck. The folks are friendly. The communication is good. But when I go to other places I just think the whole operation and service is higher quality in my opinion. More

Very good service although 2 hours for oil change and tire rotation seems like a bit too long tire rotation seems like a bit too long More

the newer outer office in the shop area is a very speedy improvement for oil changes and akiem mendoza is also a asset thank you improvement for oil changes and akiem mendoza is also a asset thank you More

I came in with a nail in my tire. No one could find it. Apparently onmy drive from Pittstown to Wolf rd it fell out. Two people went over the tire and found nothing. The tire is fine No one could find it. Apparently onmy drive from Pittstown to Wolf rd it fell out. Two people went over the tire and found nothing. The tire is fine and holding air. I showed a picture of it to the advisor. I was sent on my way. Glad they both thoroughly checked out the tire. If I went someplace else I could have been taken advantage of. Glad for the honest employees. More

The service at Denooyer was top notch! The service dept kept me updated on status via text! The service dept kept me updated on status via text! More

DeNooyer always does excellent work and they always keep you informed it's always done on time and the people are always great to deal with you informed it's always done on time and the people are always great to deal with More

This was my first service. The Service Dept was friendly and very professional. Wait was short. The Service Dept was friendly and very professional. Wait was short. More

As a whole I am very pleased with DeNooyer Chevrolet. I was disappointed with my last service on 5/24/2024. I scheduled an oil change, tire rotation and replacement wipers. After I left the dealership an I was disappointed with my last service on 5/24/2024. I scheduled an oil change, tire rotation and replacement wipers. After I left the dealership and headed home my tire pressure light came on, which I thought was odd. I then look at the air pressure of all my tires and saw that they rotated my tires but neglected to adjust the psi. My rear tires need more air in them than my front tires, I then needed to find somewhere to add air. I feel this should have been taken care of when they rotated my tires… this added length to my travels and wasted time of my already packed schedule. More

Dwane is an awesome service adviser and will have my next service performed at DeNooyer. service performed at DeNooyer. More

Friendly, professional, timely, and convenient. It was easy to get a timely appointment and I was treated with respect and courtesy from the moment I drove in, especially important as a first-time It was easy to get a timely appointment and I was treated with respect and courtesy from the moment I drove in, especially important as a first-time customer. More