DeNooyer Chevrolet - Service Center

Service was efficient Was easy to make appointment via phone and Dwane was efficient upon arrival. Was able to leave my car but it was still finished in a timely manner - r Was easy to make appointment via phone and Dwane was efficient upon arrival. Was able to leave my car but it was still finished in a timely manner - ready before I needed t pick it up. Dwane was friendly upon my return and readily answered my question about the tire rotation. More

Great job as always! Great appointment reminders and constant contact during my visit. In and out quickly. I've purchased more than a few vehicles at Denooyer over the yea Great appointment reminders and constant contact during my visit. In and out quickly. I've purchased more than a few vehicles at Denooyer over the years and will continue to do so! More

Horrible Called and made an appointment for service and bodyshop estimate. everything was written on envelope including the areas that estimates were needed o Called and made an appointment for service and bodyshop estimate. everything was written on envelope including the areas that estimates were needed on. Figured this would take time so after not hearing anything and having dropped vehicle off the night before I texted and got no response. Called 30 minutes later and was told our contact person was on phone and needed to leave message. Explained to person on phone and again in voice mail that we would need to know ASAP when truck would be ready because it was so late in day needed to find a ride out. NO response, texted again at 7;30pm and no response. Went to pick truck up next day....was told our contact person had to leave early the day before! On top of that the estimates for insurance were not done and the contact person said he saw that but wasn't sure what was meant by it. Then said no appointment was made for body shop! I was transferred from service to body shop to make appointment for same day as service and was told they would get the truck when service was done!! Also, specified one of the issues was shifting weird again and that cylinders were replaced a few months ago and it was starting to do same thing again...was told nothing wrong and this was how these trucks shift!! Will be finding a new dealership to work with... More

Accommodating Service Staff were informative and courteous. My visit resulted in numerous instances of professionalism and I was properly informed of the reasons fo Service Staff were informative and courteous. My visit resulted in numerous instances of professionalism and I was properly informed of the reasons for the diagnosis, and was given several repair options. More

horrible I brought my vehicle in to get checked and they overcharged me $260 to tighten up a battery terminal I feel robbed I bought over 10 cars from this dea I brought my vehicle in to get checked and they overcharged me $260 to tighten up a battery terminal I feel robbed I bought over 10 cars from this dealership. More

Covered under warranty Originally I was going to be charged for something that was covered. I asked multiple times. It wasn’t until the service manager stepped in and cover Originally I was going to be charged for something that was covered. I asked multiple times. It wasn’t until the service manager stepped in and covered it. Thank you Matt. More

Oil change - NYS inspection Matt Ross in service was awesome to work with! Matt made things go smoothly and was very informative about Chevy products. Also helped me decide on th Matt Ross in service was awesome to work with! Matt made things go smoothly and was very informative about Chevy products. Also helped me decide on the next Chevy I should look into! More

Warranty service - several items take of - no hassle I was provided a loaner care so I could continue on to work after dropping off the vehicle. Service manager was great and made it easy for me to get w I was provided a loaner care so I could continue on to work after dropping off the vehicle. Service manager was great and made it easy for me to get warranty work done. More

Very Good as always! Thank you. Because you have been very good to me over many years I've been there for A New (SUV) and also the Good service and advice you have given me. Because you have been very good to me over many years I've been there for A New (SUV) and also the Good service and advice you have given me. More

Greatest dealership in capital district I have had the same service rep for a couple years (Chris) and he always does a great job of making sure I don’t leave without my issue being addresse I have had the same service rep for a couple years (Chris) and he always does a great job of making sure I don’t leave without my issue being addressed. He does not waste my time and keeps me updated regularly. I love this dealership. More