DeNooyer Chevrolet - Service Center

Great Service! I’ve never had a bad experience at Denooyer. This is especially true with the service department. I dropped my car off the afternoon before my early I’ve never had a bad experience at Denooyer. This is especially true with the service department. I dropped my car off the afternoon before my early morning appointment. I didn’t expect a diagnosis until the next day. To my surprise I received a text and email that evening with a diagnosis and recommended services for my vehicle. I was able to check off what I wanted done and ignore what I didn’t want done. it also showed an estimated cost. I got a call the next morning telling me all the work I authorized was complete. I was able to get the car that afternoon and I was extremely happy with the repairs. I will always use Denooyer because I know the repairs and service are top notch. More

2nd Oil Change Service exceeded expectations I called the say before to schedule next day service and staff was very accommodating. Arrived early and they got me in before scheduled time! Out be I called the say before to schedule next day service and staff was very accommodating. Arrived early and they got me in before scheduled time! Out before my original appointment. Wow More

Oil Change In and out quickly for oil change, Scott handled my appointment quickly and got me out of the dealership in a very reasonable amount of time. In and out quickly for oil change, Scott handled my appointment quickly and got me out of the dealership in a very reasonable amount of time. More

As always awesome As always Jon Atwood and Chris Smith and Chris Leonard went above and beyond providing great, friendly service with great communications and a fair pr As always Jon Atwood and Chris Smith and Chris Leonard went above and beyond providing great, friendly service with great communications and a fair price. More

Had an oil change Just had an oil change and tire rotation waited in the waiting room which was very clean Matt came and got me when my truck was done I had no issues Just had an oil change and tire rotation waited in the waiting room which was very clean Matt came and got me when my truck was done I had no issues More

Oil change and inspection Taken in immediately at scheduled time. Work was done quickly, wait was not long, just over an hour. Everything done as requested. Will return again. Taken in immediately at scheduled time. Work was done quickly, wait was not long, just over an hour. Everything done as requested. Will return again. More

Amazing Service & Professionalism Awesome response time and fast appointment scheduling. Fantastic at explaining and simplifying their expert car service. Deeply appreciate the respect Awesome response time and fast appointment scheduling. Fantastic at explaining and simplifying their expert car service. Deeply appreciate the respect I was shown and the level of care. More

Difficulty in getting service Endless problems with 2017 Chevy Volt have led to multiple service appts. On this particular day, car making grinding g sounds on starting. Check en Endless problems with 2017 Chevy Volt have led to multiple service appts. On this particular day, car making grinding g sounds on starting. Check engine light came on, plus message “Reduced Propulsion.” Called De Nooyer. Only appt offered was a week away—completely unacceptable. This is our only vehicle. My husband is a handicapped veteran—reliable transportation is essential. My son got on the phone—finally given a same day appt. Had to have car towed 50 miles to Albany. Dealer said there were no loaners. This wasn’t true as, when I got there, I was given choice of loaners. Next day’s verdict was that rodents had chewed wiring. Found this hard to believe as car is in constant use—I should have asked for evidence. Bottom line was a bill of close to $500. Asked to speak to salesperson with goal of unloading this endlessly troublesome car. Waited in dealership for close to two hours to no avail. Left. Came back next day and spoke with Dave Mattice who gave me payoff number of approx $5,000. In retrospect, should have asked to speak to a sales manager. GM and DeNooyer clearly do not care about customer satisfaction and I cannot wait to get rid of this car—just look at the abysmal service record. More

Service on my 2018 LTZ Excellent service, VERY nice dealership, great people all around to work with. Never a complaint about Denooyer Chevrolet. DAVE MATTICE is the best as Excellent service, VERY nice dealership, great people all around to work with. Never a complaint about Denooyer Chevrolet. DAVE MATTICE is the best as well as the guys out in the service department. More

Excellent service Quick easy and efficient. Complimentary coffee and bagels. Comfortable environment I waited in. Cable television and friendly staff. I would recom Quick easy and efficient. Complimentary coffee and bagels. Comfortable environment I waited in. Cable television and friendly staff. I would recommend this service center to anyone More