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DePaula Chevrolet
Albany, NY
4,494 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,494 reviews
Verified Customer
Helpful November 01, 2022
My car salesman made me feel very comfortable. He explained everything in plain English and made it very understandable.I feel he is there to take care of me , even after I leave. He explained everything in plain English and made it very understandable.I feel he is there to take care of me , even after I leave. More
by Drylock
November 01, 2022
What can I say good service. Good tech got me in and out.will use again. Good tech got me in and out.will use again. More
by sk67c20
Employees Worked With
November 01, 2022
George was exceptional. He was warm, knowledgeable and found exactly the car I was looking for! I'm extremely happy with my new car and will recommend DePaula and George to He was warm, knowledgeable and found exactly the car I was looking for! I'm extremely happy with my new car and will recommend DePaula and George to everyone I know! He has a positive attitude and great energy to be around too! You can tell he's trustworthy and cares. Great people and a great experience all-around! More
by scannoe
November 01, 2022
William Green was a pleasure to work with. Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales m Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales managers who worked behind the scenes, who made mistakes and Mr. Green had to answer for them. First it was “we forgot to add sales tax”. The sales tax was $1600. Yet the monthly increase on a 66 month loan went from $411 a month to $443 a month. Something didn’t add up. Made me extremely uneasy about the whole thing. Then finance tried to get me to agree on a 4.99% term without checking with SEFCU who was my choice for financing. I end up getting SEFCU’s lowest rate of 4.24%. Then there was an issue with only getting 1 key fob. Which I have to say didn’t surprise me. I’m sure if I went in to buy a $51k vehicle and not a $21k vehicle I would have been treated much different from the sales managers and finance. Fortunately William was a pleasure to work with and the deal was done. More
by dkjr56
November 01, 2022
The people were very friendly and helpful. The place was tidy and it was nice to be able to tour their service departments. The place was tidy and it was nice to be able to tour their service departments. More
by beandury
November 01, 2022
This dealership was absolutely amazing. No one pushed me and everyone worked with me! I do not have one bad thing to say. Mike was amazing! No one pushed me and everyone worked with me! I do not have one bad thing to say. Mike was amazing! More
by boleskyg
October 31, 2022
Dint love the service, for someone like me who lives an hr away 2x had issues with not being served the same day even though expressed how far I lived away. And time I needed to leave by. Now I trying to g hr away 2x had issues with not being served the same day even though expressed how far I lived away. And time I needed to leave by. Now I trying to get answers on how to get warranty money back because I no longer own the truck and bought from another dealer, because nothing in my budget I liked at the time. So any info on getting my money back for unused warranty that would be great More
by SLBROCK15
Employees Worked With
Matthew Dacosta
October 31, 2022
Great customer service. Allison was great to work with. I wouldn’t go to any other dealship. Allison was great to work with. I wouldn’t go to any other dealship. More
by Klew33
Employees Worked With
