
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Service was very good any questions were answered in full detail I would recommend this service to anyone detail I would recommend this service to anyone More
Completed as promised. Customer service was personalized and updates were given with each step. I truly appreciated the honesty and his knowledge. Customer service was personalized and updates were given with each step. I truly appreciated the honesty and his knowledge. More
I went in for a warranty and they said I didn't have a warranty. This happens every time I go in there. And then magically they will eventually find the warranty paperwork. I think this is done because th warranty. This happens every time I go in there. And then magically they will eventually find the warranty paperwork. I think this is done because they make more moneywhen it's not warranty. Also, when I showed up they didn't have the tire that I needed and then I had to wait an hour and a half longer. And by the way, this was a scheduled appointment with the vehicle that I purchased there and had tires put on there. They always lose the history of my automobiles. More
The salesman were pleasant and efficient however they didn’t have enough staff to have someone go out with me on my test drive so they sent me alone. When I got in the car there was no gas, the gas light didn’t have enough staff to have someone go out with me on my test drive so they sent me alone. When I got in the car there was no gas, the gas light was on so I was afraid to take the car more than a couple of miles. When I purchased the car I asked them if they were going to fill the car up with gas before I picked it up and I asked again when I did pick it up and both times they said yes. I got in the car and started out onto Central when I realized they had only out a half a tank of gas in the car. At that point I was already on the road so I didn’t go back but I think it’s pretty bad when a customer buys a $20,000 car and they couldn’t be bothered to fill the tank up. More
Very professional, courteous. The work that had to be performed on my vehicle was clearly explained to me and the work was well done. The work that had to be performed on my vehicle was clearly explained to me and the work was well done. More
I had a great experience with Depaula. Light truck service advisor Jim Brennan did a great job on the Empire Heating and Cooling service truck. Bill in the parts department is the best in Light truck service advisor Jim Brennan did a great job on the Empire Heating and Cooling service truck. Bill in the parts department is the best in the business. Thank you all. More
I went to get my car serviced and the tires were not rotated like they were supposed to be and I was asked in the beginning if I wanted the car wash and I said yes and the car was not washed awesome so rotated like they were supposed to be and I was asked in the beginning if I wanted the car wash and I said yes and the car was not washed awesome so pretty much not satisfied at all More