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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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January 20, 2022

It took two days to finally get my car fixed had to use an Uber to get to work because you don't have loaner car my vehicle is only 5 months old and under warranty the next time I look to purchase a vehicl More

by cresentangel13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Spencer carter
January 20, 2022

Great people, fast service I have bought 5 cars from them. Always treated like family. More

by LOGANWALTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy is very nice, Lou Mangovski
January 19, 2022

The waiting room is very clean and the staff is very helpful and friendly. I would recommend them. More

by LINDAMCASWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Excellent serviceExcellent pplPerfect timing staff was Excellent service Excellent ppl Perfect timing staff was great wait was ok Cost was within range ty More

by jwgayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

It was very nice as always. They’re very caring and it’s a great place to go. One thing I did forget to ask is how many miles can you drive after getting an oil change. Anyway they are very accommodating an More

by Pegash0104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Vandenberg is great
Jan 19, 2022 -

Pegash0104 responded

There are so many people in the service department who is just so really awesome whether it be the technicians are the people that are helping you and when you first go in I don’t remember all their names but there are quite a few that are just really awesome. And the cashier in the front is just she is just an amazing woman and it is always very nice and sweet and kind. Danielle was very helpful

January 19, 2022

Very pleased with the fast and prompt service that was Very pleased with the fast and prompt service that was received, and the advisor was very knowledgeable More

by Pwl1170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
Jan 19, 2022 -

Pwl1170 responded

Great place to have your vehicle worked on

January 18, 2022

Warranty repairs were easy and staff were friendly and very communicative of any issues they encountered. More

by Cbrummels0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Carter
January 18, 2022

The staff at DePaula are always helpful and extremely polite. They arr a great group of people. More

by VIRGINIA_BOYLE2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
January 18, 2022

My vehicle was serviced promptly and thoroughly . The service advisor Traci was very helpful. I enjoyed driving home with a clean car. More

by rlynne097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci and Brian
January 18, 2022

Set up appointmentArrived at arranged timeVehicle's Set up appointment Arrived at arranged time Vehicle's issue was examined Problem resolved!! Fast, courteous service. Very satisfied. Thanks. More

by RGM1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
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