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DePaula Ford

Albany, NY

4.7
5,060 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 5,060 reviews

December 22, 2024

Justin explained the work needed to be done, completed the job and got it back as quickly as possible. More

by Ml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Truck service has become totally ridiculous. You make a first appointment for 7am. and they don't even start looking at it until 45 min. later. Most of the service advisors are rude and don't More

by SHAWNEMS
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I have leased several vehicles with DePaula Ford. My most recent lease was expiring and I was contacted by sales associate John Fulgan who went above and beyond to help me get a new vehicle at a pric More

by MLH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fulgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Excellent service, friendly and helpful team! Found us exactly what we wanted in our 2025 Explorer. More

by mwoods1584
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rosamino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Great place to do business with, cannot wait for the new service center. Luis Correa is truly a great asset for your business...Merry Christmas and Happy New Year !!! More

by PASECOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara DePaula-Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon DePaula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rosamino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Each time I get some something fixed something else goes wrong that related but didn’t exist before service More

by DEAN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
December 20, 2024

Luis was great with me! He did go up above and beyond and out of his way to help me! Truly appreciate it More

by Zehra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

30+ percent higher in service and parts than other Ford dealers. They just was supposing able to get my car back sooner, which did happen, but still later then told. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was nice and courteous.
December 19, 2024

Lenny was great with helping me throughout this whole experience. I have never worked with DePaula before and I honestly don’t think I will be back. Simple recalls on my car turned into a 4 day process j More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I had a wonderful experience as always with Chance being my service consultant! Everything was done in a timely manner. I was very happy with the service that was provided.! Thanks you guys at Depaula For More

by TERRYTNT82
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
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