Dean Team Subaru Volkswagen

Andrew was extremely helpful in putting us in the exact vehicle we were looking for. He is knowledgeable, yet easy going and made the buying process the smoothest and quickest we have ever experienced. He vehicle we were looking for. He is knowledgeable, yet easy going and made the buying process the smoothest and quickest we have ever experienced. He is readily available to answer any and all questions. We were extremely lucky to get connected with Andrew for this purchase and I highly recommend anyone interested in a new VW to seek out Andrew at Dean Team Ballwin. Finally, the Dean Team’s no pressure environment and inviting atmosphere made it the experience that much more enjoyable. More

Andrew and the team at Dean Team made the buying experience so easy. I highly recommend if your in the market for a car. Thank you all so much! experience so easy. I highly recommend if your in the market for a car. Thank you all so much! More

I am glad to write a review for this Dealer and especially the sales associate, Jim Happe. Jim greeted me in the parking lot of the dealership asking, "Is there something I can help you with?" Ji especially the sales associate, Jim Happe. Jim greeted me in the parking lot of the dealership asking, "Is there something I can help you with?" Jim went over and above to show my wife and I vehicles and answered questions quickly, promptly and without the need to go "ask someone who knows". We were very pleased with the deal and the service we received from Jim at Dean Team Volkswagen. Oh, less I forget. Even the guy in the backroom who handles the money was great! Thanks Jason! Ron and Donna Spradley More

CJ was very easy to work with and helpful throughout the whole process. He made the car buying process very easy! Would definitely recommend him to others. whole process. He made the car buying process very easy! Would definitely recommend him to others. More

We had a great experience purchasing a car from Dean Team Subaru! CJ Dickerson was extremely friendly, knowledgeable, and available to us throughout the entire process. He made the purchase stress-free and Subaru! CJ Dickerson was extremely friendly, knowledgeable, and available to us throughout the entire process. He made the purchase stress-free and enjoyable. We would strongly recommend Dean Team (and CJ in particular) for anyone interested in a Subaru! More

Dave Smith and the team at Dean Team made the purchase of my Subaru Outback quick and simply, thank you all very much I love the car my Subaru Outback quick and simply, thank you all very much I love the car More

Ike Dean took care of me trading in my vehicle for "new" pre-owned one. They actually went to a different lot of theirs to give me the best option and could not have made the process easier. Never felt pu pre-owned one. They actually went to a different lot of theirs to give me the best option and could not have made the process easier. Never felt pushy (which I legit can't stand), and was incredibly helpful throughout. I honestly normally kinda hate buying cars, but the Dean Team made it so easy and enjoyable that we will be back for all future purchases. Great team top to bottom and thank you Ike for the "new" ride. I'm loving it! More

I bought a beautiful used Subaru from this dealer and after a few weeks I noticed the orange paint peeling in multiple locations of the car and the vehicle is only a year old. I researched online the or after a few weeks I noticed the orange paint peeling in multiple locations of the car and the vehicle is only a year old. I researched online the orange paint of these vehicles and found out it was a known issue so I contacted the Dean Team to see how to get it fixed before it caused rust issues. I was told to take multiple photos and submit them for review to Annie and she would assist getting this fixed. I did exactly as Annie asked but then Eric got involved and directed me to take it to a Subaru dealership closer to my home for inspection of paint issues. Once again I followed instructions and Meredith at another location kindly assisted and agreed the paint was peeling and it was a known issue. I reached back out to Annie and Eric and they told me the other dealership had to help me get this fixed. I reached out to Meredith and she told me the dealership I just purchased my car from had to fix it. Very frustrating and after 45 days nothing was done to assist. I finally called the corporate office myself and they told me the dealership would have to submit an estimate of costs to fix this known issue. Eric and Annie told me to go back to local dealership to get estimate which I did. I shared this estimate with Eric and Annie over a week ago and never heard anything. I just reached out via email to check to see if the Dean team submitted the estimate to corporate and here is Eric's very unprofessional reply: Once again….and hopefully for the last time. It must be done by the dealer that inspected it. I am shocked that we have been treated this way by this dealership and I guess I will have to call corporate again to see if I can do all of this myself. I will never purchase a used vehicle or any vehicle from the Dean Team again! More

I had a great experience while purchasing from Dean Team in Ballwin. I never felt rushed or insignificant. Matt went out of his way with his knowledge and his patience. It took me quite a while to decide on in Ballwin. I never felt rushed or insignificant. Matt went out of his way with his knowledge and his patience. It took me quite a while to decide on a new car for myself. I felt that he was honest and knowledgable with his information. Today's car buying market is totally crazy but Matt made sure he did everything he could to see me in a new car at a great price. My son turns 16 soon and we already already asked Matt with the process. We think this is just the beginning of a long car-client relationship with Dean Team. More

I had the pleasure of working with Dave Smith at Dean Team in Ballwin. From the moment I stepped onto the dealership he was there to greet me and simply answer my questions. I had no intention of buying Team in Ballwin. From the moment I stepped onto the dealership he was there to greet me and simply answer my questions. I had no intention of buying however he encouraged me to take a car for a test drive and I fell in love with the vehicle. We had pretty specific requests regarding color and trim level and Dave was able to find one that was exactly what we wanted. To cap it off, Dave came in on his day off to help us finalize our purchase and trade in and he was positive and courteous throughout the entire process. I'm very pleased with the service we received from the initial process all the way through the finance process. More