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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
5,963 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 5,963 reviews

November 01, 2020

Jim was great to work with! He really listened to what we were looking for in our new vehicle and helped us find exactly what we were looking for. More

by Schierfam
Recommend Dealer
Yes
Employees Worked With
Jim Happe
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Jim was able to provide you with a positive car buying experience! Enjoy your VW and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Schierfam, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Dean Team Subaru as your first choice for service!

November 01, 2020

This is a great dealership, and we have had two great experiences dealing with a wonderful salesperson -- CJ Dickerson. CJ is professional and straightforward, and he helped us lease one Subaru and purc More

by David Worley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon, Corey "CJ" Dickerson
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi David! Thank you for your business and your great review. We're glad to hear CJ was able to provide you with a positive car buying and leasing experience! Enjoy your Subarus and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

David, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

November 01, 2020

Sam Goevert provided excellent customer service at all steps in the process. He totally knows his products and he's a great communicator. Thank you very much Sam More

by danielparietti
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Daniel! Thank you for your business and your great review. We're glad to hear Sam was able to provide you with a positive car buying experience! Enjoy your Subaru and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

danielparietti responded

Can't believe it costs almost $500 for a third key, though.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Danielparietti, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 01, 2020

Wes, was overall fast and friendly and answered all questions that I had. I was in and out within one hour. Great team I will be back! More

by Sikes.gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Gary! Thank you for your business and your great review. We're glad to hear Wes was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Sikes.gary, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2020

Chad, Carl, and Hershey were all wonderful to work with. They were personable, fun, and made the process smooth. The entire team worked with me to find a car that exceeded my expectations for a reasonable p More

by knm12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Michael "Hershey" Harmon, Chad Emory
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Chad, Carl, and Hershey were able to provide you with a positive car buying experience! Enjoy your VW and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Knm12, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

November 01, 2020

Great experience buying a new car from Corey Dickerson at Dean Team Subaru. We drove and shopped the SUV's we were interested in and decided to stop and shop the Subaru Outback. Corey met us at the door an More

by tmills1600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey "CJ" Dickerson
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Corey was able to provide you with a positive car buying experience! Enjoy your Outback and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Tmills1600, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2020

After purchasing many new cars, must admit my experience with Dean Subaru was the best. Upon meeting with Ed Gerardo, and prior to our test drive, Ed explained and demonstrated the major features and benefi More

by Tony W
Recommend Dealer
Yes
Employees Worked With
Ed Gerardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Tony! Thank you for your business and your great review. We're glad to hear Ed was able to provide you with your best car buying experience yet! Enjoy your Subaru and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Tony W responded

Look forward to the same high level of customer care from your service department!!

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Tony W, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Dean Team Subaru as your first choice for service! Thank you so much for choosing Dean Team Subaru as your first choice for service!

October 31, 2020

My experience in this purchase was flawless, mainly attributable to the salesman, Sam Goevert. Sam went the extra mile, literally AND figuratively, in driving to Bloomsdale take me up to ballwin in ord More

by MIDNIGHT MAN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Sam was able to provide you with a positive car buying experience! Enjoy your Crosstrek and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Midnight Man, thank you so much for your feedback! Our team and Sam will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Dean Team Subaru as your first choice for service! We want all our customers to feel this way when leaving our dealership!

October 31, 2020

Worked with Jim Happe to purchase a new Atlas. He did a good job describing the car and showing us options. Worked to find the car we wanted. Ended up buying the one on the showroom floor. The final sal More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Happe
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi John! Thank you for your business and your great review. We're glad to hear Jim was able to provide you with a positive car buying experience! Enjoy your Atlas and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

John, thanks for your great review, and for giving our dealership and Jim such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 31, 2020

Mike was the best to work with! He made buying my first car so easy and made sure it had everything I wanted. He answered all my questions and made the car buying process painless. More

by mstuckel
Recommend Dealer
Yes
Employees Worked With
Michael Morales
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Mike was able to provide you with a positive first car buying experience! Enjoy your Subaru and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Mstuckel, thanks for your great review, and for giving our dealership and Mike such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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