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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
5,992 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 5,992 reviews

November 20, 2020

Ed and the team at Dean Team Subaru are an amazing team to buy a vehicle from! They were professional, courteous, friendly and thorough. Thank you so much! More

by Dinakar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gerardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Nov 22, 2020 -

Dean Team Subaru Volkswagen responded

Dinakar, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 20, 2020

Cj was very nice, professional, and patient. He helped us get an agreeable deal all for getting the car that my mom wanted. The rest of the staff that helped us that day were nice and helpful as well as pa More

by Gaona Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon, Corey "CJ" Dickerson
Nov 24, 2020 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

November 18, 2020

My daughter was looking for a new car and John Bierman was great to deal with. He didn’t pressure her, but understood what she was looking for. He took his time to answer our questions and he was very gen More

by 15annod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Biermann
Nov 19, 2020 -

Dean Team Subaru Volkswagen responded

Hi we're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. Your satisfaction is our top priority, and we're glad to hear you enjoyed your visit. We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2020

We had a very pleasant, stress free car buying experience. Greg Gallegos was very friendly, helpful, and professional. I appreciated his attentiveness to my emails prior to arrival and to our ques More

by dflynn
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Dean Team Subaru Volkswagen responded

Hello, we're happy you found our staff to be so supportive during your buying experience here at Dean Team Subaru. Congratulations on your new vehicle, and thanks for the recommendation! Safe travels!

November 17, 2020

Great people, they went out of their way to make a deal happen. Drive over a hour and a half away, and would do it all over again to do business with them. Chase Duke you are the man! More

by itskent65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Dean Team Subaru Volkswagen responded

Hello, thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you. Best wishes, Dean Team Subaru

November 17, 2020

From the time I talked to Wes on the phone to meeting him in person to helping me purchase the vehicle that I wanted, he provided excellent service all around. Even after making the purchase he is still assi More

by K.merritt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Dean Team Subaru Volkswagen responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words. Reviews like this give us motivation and help us ensure we provide high-quality service. If you have any additional questions about your new vehicle, we will be more than happy to assist you. Safe travels!

November 17, 2020

Micheal was very good at explaining the features and info shared by him is great stuff. Thanks to him for helping me purchase the car. More

by Mahesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Morales
Nov 19, 2020 -

Dean Team Subaru Volkswagen responded

Hello Mahesh, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. Safe travels!

November 16, 2020

The dealership was clean and I was met promptly. The salespeople are friendly. In this era of coronavirus, everyone respected social distancing and wearing masks...and, just made me feel comfortable, i More

by raweber864
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're so glad to hear our team was able to provide you with a positive car buying experience and that you felt comfortable in our showfloor! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Nov 17, 2020 -

Dean Team Subaru Volkswagen responded

Hi again, we just saw that you updated your review. We're sorry to hear you are having issues with your vehicle. Please reach out to our General Manager, Phil Dean, at 636-227-0100.

November 16, 2020

Dave Smith with Dean Team Subaru was awesome. He really went out of his way to answer all of my questions promptly. Really the entire buying process was flawless. We love Dean Team Subaru and Dave Smith! T More

by gnahlik123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Smith
Nov 17, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Dave was able to provide you with a positive car buying experience! Enjoy your new Subaru and please let us know if there's anything else we can do for you.

November 16, 2020

So helpful and easy to work with. Very professional and respectful during Covid. 2nd car purchased here. Would highly recommend to anyone in the market for a new car. More

by amy
Recommend Dealer
Yes
Employees Worked With
Drew Scheetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Puliusz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Dean Team Subaru Volkswagen responded

Hi Amy! Thank you for your repeat business and your great review. We're glad to hear Henry was able to provide you with a positive car buying experience! Enjoy your new Subaru and please let us know if there's anything else we can do for you.

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