Back

Dean Team Subaru Volkswagen

Ballwin, MO

4.9
5,962 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Contact Dealership

15121 Manchester Road

Ballwin, MO

63011

Directions

By Type

Showing 5,962 reviews

October 30, 2020

Everyone at the dean team is amazing! The managers, the salesmen, and the financiers really treat you like family whether you’re buying a new or used car. Myles Eaton went out of his way to help me out an More

by Maddie Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon, Chase Duke
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Maddie! Thank you for your business and your great review. We're glad to hear Myles was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Maddie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2020

Sam was great!! He respected our wishes entirely on the type of communications we wanted. He took the time to go over features multiple times, until we understood the differences between models and packag More

by mlphensley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Sam was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Mlphensley, thank you so much for your feedback! Our team and Sam will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Dean Team Subaru as your first choice for service!

October 29, 2020

Sam Goevert did an excellent job in helping me to "buy out my lease". ; will continue to use them. Sam low key and professional. would recommend. More

by cbenoist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Sam was able to provide you with a positive car buying experience! Please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

October 29, 2020

We had an excellent experience purchasing our Volkswagen Tiguan from Dean Team in Ballwin! Our salesmen, Chad Emory, did a wonderful job with customer service as well as getting us a great deal. We are very More

by thedunhamcrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon, Chad Emory
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Chad was able to provide you with a positive car buying experience! Enjoy your new Tiguan and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day!

October 29, 2020

Buying a new Subaru Crosstrek from Dean Team was great. No hassling and I never felt pressured or annoyed during the sales process. Highly recommend! More

by Clayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Harrison
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Clayton! Thank you for your business and your great review. We're glad to hear Jack was able to provide you with a positive car buying experience! Enjoy your Crosstrek and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Clayton, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

October 29, 2020

Jack was excellent, he was not pushy very knowledgeable and informative but yet personal in his approach. Made the whole process very comfortable which is so important when you are spending a lot of money More

by bgparkhurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Harrison
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Jack was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

October 28, 2020

An overall great experience - everyone we interacted with was straightforward and honest. Dave was very helpful and we appreciated his approach to sales - would recommend this dealership for anyone in the ma More

by mattb
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Smith
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Matt! Thank you for your business and your great review. We're glad to hear Dave was able to provide you with a positive car buying experience! Enjoy your Subaru and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Mattb, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership! We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2020

John Biermann was perfect, he did not pressure me and was knowledgeable about the car I test drove. I signed and drove home that night. More

by Robert Musgrave-Perkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Biermann, Pete Overmann
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Robert! Thank you for your business and your great review. We're glad to hear John was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Robert, thank you for your high star rating. We're happy to see that your experience with John was excellent! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 27, 2020

I was very impressed with and am very satisfied with my car purchase experience at Dean Team Subaru Volkswagen. The 2021 Outback they delivered to me was perfect! Their Sale Representative Henry Puliusz, More

by Joe G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Puliusz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Dean Team Subaru Volkswagen responded

Hi Joe! Thank you for your business and your great review. We're glad to hear Henry was able to provide you with a positive car buying experience! Enjoy your Outback and please let us know if there's anything else we can do for you.

October 27, 2020

Myles made car buying a breeze. The process was very fast and professional. He kept in touch with me through the weekend over text answering every question I had. I noticed a few cosmetics issues with it be More

by Jeanisgrad2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Myles was able to provide you with a positive car buying experience! Enjoy your truck and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Jeanisgrad2013, thanks for your great review, and for giving our dealership and Myles such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

...
226
...