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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
5,990 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 5,990 reviews

November 05, 2020

CJ Dickerson our salesman did a great job. A+++. He gave fast feedback on all questions and concerns. Highly recommend you ask for him when buying a Subaru! More

by Dan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey "CJ" Dickerson
Nov 10, 2020 -

Dean Team Subaru Volkswagen responded

Hi Dan! Thank you for your business and your great review. We're glad to hear CJ was able to provide you with a positive car buying experience! Enjoy your new Subaru and please let us know if there's anything else we can do for you.

November 05, 2020

A great experience with a great salesperson. Ryan took care of all of my needs and made sure to feel as if I was in the comfort of my own home. You really get the feel that Dean Team is great company that More

by Logan Woodington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Troll
Nov 10, 2020 -

Dean Team Subaru Volkswagen responded

Hi Logan! Thank you for your business and your great review. We're glad to hear Ryan was able to provide you with a positive car buying experience! Enjoy your new VW and please let us know if there's anything else we can do for you.

November 04, 2020

A big Thank you to Richard Gotsch. I absolutely love my new Tiguan and all of the extra features that is has! I definitely recommend Dean Team! More

by Shannon73
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Dean Team Subaru Volkswagen responded

Hi Shannon! Thank you for your business and your great review. We're glad to hear Richard was able to provide you with a positive car buying experience! Enjoy your new Tiguan and please let us know if there's anything else we can do for you.

November 03, 2020

Duke, in Service, was a wonderful help to my daughter, very knowledgeable and super positive attitude! The Service Department was most helpful on several occasions and because of their prompt assistance a More

by John Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Troll, Duke Iwata, Ryan Troll
Nov 10, 2020 -

Dean Team Subaru Volkswagen responded

Hi John! Thank you for your business and your great review. We're glad to hear our Service and Sales Departments were able to provide you with a positive experience! Enjoy your new Tiguan and please let us know if there's anything else we can do for you.

November 03, 2020

Chase Duke and Jason MooreGreat guys to work with ! Fast Chase Duke and Jason Moore Great guys to work with ! Fast and friendly ! Very happy with the truck. Just disappointment with service department are More

by klinkeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Dean Team Subaru Volkswagen responded

Hi Keith! Thank you for your business and your great review. We're glad to hear Chase and Jason were able to provide you with a positive car buying experience! We're sorry to hear your truck had problems starting after you purchased, please let us know if you'd like to take another look. It's important to us that you're satisfied with your purchase.

November 03, 2020

go see CJ he will make your car buying experience as pleasant as he possibly can. i can't say enough about his pleasant attitude, friendly personality and knowledge of the vehicles he is selling. than More

by sherry
Recommend Dealer
Yes
Employees Worked With
Jason Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey "CJ" Dickerson
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Sherry! Thank you for your business and your great review. We're glad to hear CJ was able to provide you with a positive car buying experience! Enjoy your Crosstrek and please let us know if there's anything else we can do for you.

November 02, 2020

Chad, Carl, and Hershey were all wonderful to work with. They were personable, fun, and made the process smooth. The entire team worked with me to find a car that exceeded my expectations for a reasonable p More

by knm12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Michael "Hershey" Harmon, Chad Emory
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your business and your great review. We're glad to hear Chad, Carl, and Hershey were able to provide you with a positive car buying experience! Enjoy your VW and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Knm12, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

November 02, 2020

Greg Gallegos, was great to work with and was very personable. Was able to take the car home and drive it before the deal! Very fast friendly service in and out the door. More

by donnie delmain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Donnie! Thank you for your business and your great review. We're glad to hear Greg was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you.

November 02, 2020

After purchasing many new cars, must admit my experience with Dean Subaru was the best. Upon meeting with Ed Gerardo, and prior to our test drive, Ed explained and demonstrated the major features and benefi More

by Tony W
Recommend Dealer
Yes
Employees Worked With
Ed Gerardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Tony! Thank you for your business and your great review. We're glad to hear Ed was able to provide you with your best car buying experience yet! Enjoy your Subaru and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Tony W responded

Look forward to the same high level of customer care from your service department!!

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Tony W, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Dean Team Subaru as your first choice for service! Thank you so much for choosing Dean Team Subaru as your first choice for service!

November 02, 2020

Wes, was overall fast and friendly and answered all questions that I had. I was in and out within one hour. Great team I will be back! More

by Sikes.gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Hi Gary! Thank you for your business and your great review. We're glad to hear Wes was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you.

Nov 03, 2020 -

Dean Team Subaru Volkswagen responded

Sikes.gary, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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