Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Team Subaru Volkswagen
Ballwin, MO
5,981 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,981 reviews
August 26, 2020
Madison and I both think Greg was very helpful. On short notice he found a good used car at a good price. We hope it runs forever. He was even helpful in getting the paint touched up. Thank you Dean Team a notice he found a good used car at a good price. We hope it runs forever. He was even helpful in getting the paint touched up. Thank you Dean Team and thank you for the great buying experience with Greg Gallegos. Denise Cole More
by Denise3754
Employees Worked With
Helpful August 26, 2020
Our experience at the Dealership was excellent. We were greeted by CJ and he took very good care of us during our visit. When we decided to sign the lease, we were in and out within an hour. greeted by CJ and he took very good care of us during our visit. When we decided to sign the lease, we were in and out within an hour. More
by debbie
August 26, 2020
Corey was extremely helpful and straightforward. He clearly explained the options and helped me zero in on the right car. I would heartily recommend Corey to my family and friends! clearly explained the options and helped me zero in on the right car. I would heartily recommend Corey to my family and friends! More
by David Worley
August 26, 2020
This was the last place we wanted to go to look, let alone buy a car after having a bad experience years ago. But, they had the car we wanted, a real person answered the phone & the salesman was person alone buy a car after having a bad experience years ago. But, they had the car we wanted, a real person answered the phone & the salesman was personable & no pressure. So, in we went. The salesman was tremendous. In fact, everyone we encountered was friendly. Needless to say, we bought a car & the whole experience was the best auto buying experience we have had. Quick, no pressure & we felt, fair. More
by RAILMANRN
August 26, 2020
This was one of the easiest car buying experiences I've had. Go in and ask for Richard, he wasn't pushy in the slightest, and pleasant to do business with. had. Go in and ask for Richard, he wasn't pushy in the slightest, and pleasant to do business with. More
by Robert Webb
Employees Worked With
August 25, 2020
I am very happy with my purchase and love my new VW Tiguan! This was the easiest and fastest car buying experience I have ever had. Carl Schaeffer and Richard Gotsch were very knowledgeable, friendly Tiguan! This was the easiest and fastest car buying experience I have ever had. Carl Schaeffer and Richard Gotsch were very knowledgeable, friendly, and made me feel like a valued customer. A big thank you to both of them and Dean Team Volkswagen. More
by Shannon73
August 25, 2020
Had a great and easy experience. I had cars waiting for me to drive when I arrived. Henry was very knowledgeable and friendly. Best buying experience I’ve had with a vehicle thanks to Henry and the Dean me to drive when I arrived. Henry was very knowledgeable and friendly. Best buying experience I’ve had with a vehicle thanks to Henry and the Dean Team! More
by Bob
Employees Worked With
August 25, 2020
This was the most pleasant automobile purchase I have ever experienced. The sales person was terrific and the manager and finance guy were also very pleasant to work with. The service department wasn’t ever experienced. The sales person was terrific and the manager and finance guy were also very pleasant to work with. The service department wasn’t as stellar and didn’t have time to fix the issues that existed when we took delivery of the car, but everyone in sales did a great job of making me feel like a valued customer. More
by slh
Employees Worked With
Other Employees :
Carl Schaeffer, Michael "Hershey" Harmon, Jim Happe
August 24, 2020
CJ made the car buying process super easy! We had been in contact before our scheduled appointment and he had done his due diligence about all of the used cars that I was looking at in order to help me make contact before our scheduled appointment and he had done his due diligence about all of the used cars that I was looking at in order to help me make the best and most informed decision as I could as a first time car-buyer. CJ was very direct in his approach but was not pushy in the slightest. 10/10 recommend him. More
by a.nissen19
Employees Worked With
Corey "CJ" Dickerson
August 24, 2020
Richard Gotsch was so incredible to work with. The entire experience was very enjoyable and we will definitely be coming back in the future. Richard was personable, extremely knowledgeable, and made us feel experience was very enjoyable and we will definitely be coming back in the future. Richard was personable, extremely knowledgeable, and made us feel valued. He worked to make our dream car a reality within our budget, but also did not pressure us at all into the purchase. We couldn't be happier with our experience with Richard and the team at Dean Team Subaru Volkswagen in Ballin. More
by ademos015
Employees Worked With
