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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
5,965 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 5,965 reviews

June 15, 2019

Outback Purchase. We had stopped by a couple of months prior to get some information on the various models, and were impressed with the Sales Representative (Andrew). More

by Eureka
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Scheetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff
Jun 17, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 15, 2019

Long but pleasant experience. Myles was very patient and keen about what I wanted. He worked with me and listened to all my concerns and understood why I needed a car. Jason the fi More

by Phoenixcar19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 14, 2019

Outback purchase John did a great job. He lived up to his promise to make the transaction easy & fast. He also gave me a great trade in price. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff
Jun 17, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear John was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 14, 2019

Crosstrek purchase Wanted to downsize from a Jeep Grand Cherokee and drove both a Toyota RAV4 and Subaru Crosstrek - once I decided on the Crosstrek Chris smith at Dean More

by Bill G
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Christopher Smith (#subarusmith)
Jun 17, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 13, 2019

A straight-forward, low pressure process I went to look at a used Outback and ended up driving it off the lot later that day. Drew is a very helpful, knowledgeable and a straight-forward sale More

by ND83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Drew Harris
Jun 17, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your kind words! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 13, 2019

Found the right car at Dean Team Subaru/VW Dean Team Subaru/VW had an excellent selection of recent model used Subarus to look at. Our salesman Paul Biermann was very supportive in helping us s More

by RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Dean Team Subaru Volkswagen responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2019

Will give business again We purchased two new Subaru vehicles and are happy with the customer service received. Pete was very helpful and friendly. Matt worked with us to give More

by Subarux2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Matt Kuhn, Pete Ostlund
Jun 17, 2019 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

June 11, 2019

Good show I am happy that I chose Dean Team . I had a overall good experience with the purchase of Subaru Outback. I had Michelle show me different models More

by Meenakshi Ramakrishnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, MIchelle Schmitt
Jun 13, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 11, 2019

Wonderful buying experience!!! Where do I begin? We had given up on finding a good deal on a good vehicle. Weren't even going to stop at this dealership. As our last stop, and a fin More

by dlpike4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Dustin Westhoff, Ryan Troll
Jun 13, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

June 11, 2019

Myles was awesome finance guy almost blew the deal Myles was a great salesperson. I knew which cars I wanted to look at showed me all the ones I requested didn’t try to steer me another way. Purchased More

by Dasa123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Dean Team Subaru Volkswagen responded

We're happy to hear Myles was able to provide you with a positive car buying experience. But we're disappointed to learn your did not have the same type of experience with our finance department. We hope you continue to choose us for all your automotive needs! Take care!

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