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Dean Team Subaru Volkswagen
Ballwin, MO
5,993 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 5,993 reviews
August 01, 2018
Great buying experience I owned 2 Hyundai Elantras prior to purchasing the Subaru Forester. I have bought from Dean Team Hyundai and loved them but wanted to purchase a Subar I owned 2 Hyundai Elantras prior to purchasing the Subaru Forester. I have bought from Dean Team Hyundai and loved them but wanted to purchase a Subaru and stayed with The Dean Team. Couldn’t praise them enough. It was a WOW experience. Andrew Sheetz was my sales person and he jumped hoops for me to make sure I was satisfied. The finance gentleman was also incredibly fast and helpful, I’m so sorry as I forgot his name. Management and staff there were very kind and helpful. I would say I am 100% satisfied and if you are looking for safety on the road stop by and get the info on the Subaru Forester. Great car, great dealership, great salesman, great people. More
by Cindy B
Helpful August 01, 2018
Great experience I went to Dean Team to test drive a Subaru, but I was also considering a Honda and a Toyota. They had all three models I was interested in, and I tes I went to Dean Team to test drive a Subaru, but I was also considering a Honda and a Toyota. They had all three models I was interested in, and I test drove all three that day. I took s few days to decide which make of car I wanted, along with trim level and color, and found my choice online at the same dealership. I was happy to go back and work again with Terry Weir, who had been so courteous and straightforward with me on my first visit. I bought a Honda CR-V, and it was far and away the best car-buying experience I've ever had. It is hard to imagine that buying a car could be so pleasant and hassle-free. More
by miles2go
Employees Worked With
Terry Weir
July 31, 2018
2019 Subaru Ascent Touring purchase My wife came in to Dean Team Subaru in March to discuss the 2019 Subaru Ascent. Before the dealer visit we had exchanged emails with Tony Wright. On t My wife came in to Dean Team Subaru in March to discuss the 2019 Subaru Ascent. Before the dealer visit we had exchanged emails with Tony Wright. On the Saturday we came in to the dealer Adam greeted us and made us feel at ease about the new car buying experience. We were pleased with his demeanor and product knowledge. Based on that visit my wife decided to order a new Subaru Ascent direct from the Lafayette, IN manufacturing plant. Adam kept us informed on the progress of the Ascent we ordered and he let us know when others arrived to the showroom so we could test drive one. Finally, our new Subaru arrived and we came in to pick it up 2 days ago and to close on the deal with Adam. More
by LaxReff
July 31, 2018
Great service,sales and products My wife and I in 2012 purchased a VW Passat, @ the Dean Team VW dealership in " beautiful downtown Ballwin,mo", and have been very please with the cou My wife and I in 2012 purchased a VW Passat, @ the Dean Team VW dealership in " beautiful downtown Ballwin,mo", and have been very please with the courteous service of everyone there. Our service advisor, Wayne Knuckles, provided the usual courteous service today when I took our Passat in for it's 90,000 mile checkup/ service, getting a loaner car to use during the day- We will continue to be clients of the VW Dean Team VW for future purchases- Sincerely, Greg R. Sonderman More
by GRS
Employees Worked With
Other Employees :
Tom Gould, Wade Knuckles
July 31, 2018
Great Service It was a great experience working with Wade on getting the ignition key fixed. Everything was fixed perfectly and on time. Its always a great experien It was a great experience working with Wade on getting the ignition key fixed. Everything was fixed perfectly and on time. Its always a great experience with Dean Team Volkswagen. More
by mrsujeet
Employees Worked With
Wade Knuckles
July 30, 2018
Recent purchase Ryan was great and the deal making process was pretty transparent. I would definitely buy another car here. The finance guys and maintenance departme Ryan was great and the deal making process was pretty transparent. I would definitely buy another car here. The finance guys and maintenance department were similarly great to work with. More
by Dave61
July 30, 2018
No hassle car buying I drove from Arkansas to buy a car from Paul. I spoke with him on the phone numerous times before I made the 6 hour drive. He answered all my question I drove from Arkansas to buy a car from Paul. I spoke with him on the phone numerous times before I made the 6 hour drive. He answered all my questions and checked out all of my concerned beforehand. He was very easy to deal with and was not a high pressure salesman. I would certainly recommend this dealership and salesman. More
by Lynn
Employees Worked With
July 30, 2018
Friendly pros with integrity I researched the Outback before test riding with Adam Smith. I knew its strengths and I knew about comparable cars. Adam helped me understand the key I researched the Outback before test riding with Adam Smith. I knew its strengths and I knew about comparable cars. Adam helped me understand the key differences and he explained the safety features in detail. I got a great deal for a fantastic automobile, in which my wife and I will see the USA through our retirement years! More
by Howeird
Employees Worked With
Dustin Westhoff, Adam Smith
July 30, 2018
Outstanding! This is the 4th vehicle I have purchased from Dean Team Ballwin and have only great things to say. They make the buying process quick and easy. They h This is the 4th vehicle I have purchased from Dean Team Ballwin and have only great things to say. They make the buying process quick and easy. They handled all the loan paperwork directly with MY credit union and even offered a great extended warranty based on the miles that I drive. They even threw in the pink hoodie I wanted😍. Thanks to all who took care of me! I am a forever VW girl! More
by VWgirl4ever
July 29, 2018
It was better than I had anticipated. Greeted with a smile and handshake, very easy to talk with and tried to meet all expectations. It seemed like it took a long time but maybe it was jus Greeted with a smile and handshake, very easy to talk with and tried to meet all expectations. It seemed like it took a long time but maybe it was just me. More
by Loretta Bridwell
