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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,728 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,728 reviews

January 14, 2026

Shannon was very helpful and was able to get me in quickly and answer all of my questions! Also the tech Steve did an amazing job and provided the best of services👍 More

by Josh Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Milliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Dobronski
Jan 15, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for choosing Dean Team Subaru Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 12, 2026

The dealership was wonderful to do business with! I found a car online and purchased it the same day. Joel was extremely helpful and went above and beyond! Sam also was excellent!! Very smooth transa More

by candy.nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2026

Went for an oil change, the experience was great. We were able to get the oil change and a service plan! More

by cbanifadil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Milliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2026

Excellent service excellent customer service thanks Shannon for being so kind and helpful! I’ll definitely return for my future needs thank you More

by krispohle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Milliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Dean Team Subaru Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dean Team Subaru Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

January 12, 2026

He was great! Friendly, informative, kind and wonderful customer service. Will tell other women he is a safe man to work with! More

by BennyBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Milliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Dean Team Subaru Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dean Team Subaru Volkswagen, we look forward to having you as a valued customer for many years to come!

January 10, 2026

Third vehicle I’ve purchased from Dean Team since 2015. Luci was fantastic. She is knowledgable, personable, patient, and an all around nice person. Duke, in the service department, has always taken grea More

by jasmine subaru impreza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luci Whanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 09, 2026

What a wonderful service experience I had yesterday at Dean Team Subaru when I took in my Subaru Legacy for service. It started with my service adviser, Jeff Price. Not only was he so patient in explain More

by dschott1
Recommend Dealer
Yes
Employees Worked With
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Dean Team Subaru Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dean Team Subaru Volkswagen, we look forward to having you as a valued customer for many years to come!

January 09, 2026

Thank you, Dave, for helping me find my dream car! Dave was very patient, honest, and personable. Dean Team is very lucky to have him!! More

by clairetaormina10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Dean Team Subaru Volkswagen responded

Thanks for sharing about your experience with Dean Team Subaru Volkswagen. We appreciate your business and hope to see you again soon!

January 09, 2026

Hello. I wanted to let you know that my recent maintenance service appointment was great! The work was done in a timely manner, everyone I dealt with was e More

by demry
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Dean Team Subaru Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dean Team Subaru Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

January 09, 2026

Enjoyed working with the whole crew at DeanTeam Ballwin, Mo. Dave, Ethan, Joel, Sam were so helpful. Dave spent the whole day helping us figure out what car was the best for us. Drove an Atlas home. More

by lkvoss866
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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