Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Team Subaru Volkswagen
Ballwin, MO
6,502 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,502 reviews
September 30, 2018
Quick, yet informative, pleasant and professional The entire process from start to finish was professional and pleasant and nothing felt “car salesy” at all. I especially like how Richard took the tim The entire process from start to finish was professional and pleasant and nothing felt “car salesy” at all. I especially like how Richard took the time to explain how everything worked in my new car. I also appreciated how the finance portion of the experience felt straight forward and nothing was being hidden. More
by tpatterson14
Employees Worked With
Richard Gotsch
September 30, 2018
Honest and friendly Our trip to Dean Team Subaru was based on inventory selection that we viewed on their website. The car we wanted was available, but with more options Our trip to Dean Team Subaru was based on inventory selection that we viewed on their website. The car we wanted was available, but with more options than we "needed". The price however was more competitive than other dealers and that allowed us to purchase a safer, better equipped car for the same price as a lesser equipped one at another dealer. Tony was honest, open and friendly. No "slight of hand" or hard pressure to deal. I highly recommend Tony and the Dean Team. More
by Mike
Employees Worked With
Dustin Westhoff, Tony Wright
September 30, 2018
Andrew Sheetz was great to work with. Knowledgeable, friendly and straightforward. Did not know him before but I hope to buy my next car from him also. was great to work with. Knowledgeable, friendly and straightforward. Did not know him before but I hope to buy my next car from him also. More
by DJM
September 25, 2018
Pete was super helpful Pete was exactly the type of salesperson you want. Knowledgeable, personable, and not pushy. My family and I really enjoyed working with Pete on this Pete was exactly the type of salesperson you want. Knowledgeable, personable, and not pushy. My family and I really enjoyed working with Pete on this purchase. More
by brgarner23
Employees Worked With
Pete Ostlund
September 24, 2018
The best experience I’ve had buying a car. Bought a used car today. It was quick and painless. Wes was professional and very helpful throughout the whole process. I strongly recommend Wes and t Bought a used car today. It was quick and painless. Wes was professional and very helpful throughout the whole process. I strongly recommend Wes and the Dean Team. Thanks again. More
by Bill
September 24, 2018
Joyful Car Buying Experience Dean Team and Tony Wright made the process of buying a new Subaru painless. Tony really knows the product and took the time to educate us on the vehi Dean Team and Tony Wright made the process of buying a new Subaru painless. Tony really knows the product and took the time to educate us on the vehicle upon delivery. Much appreciated. Pricing and Financing was quick and fair. Looking forward to a long relationship with Dean Team. More
by new 2 Subaru
September 22, 2018
Outstanding Service I'm on my fourth Subaru from this dealership even though it's quite a drive from my home to get there (I live in Illinois). Everyone from the sales te I'm on my fourth Subaru from this dealership even though it's quite a drive from my home to get there (I live in Illinois). Everyone from the sales team to the outstanding service department to the dealership owners goes above and beyond in customer service. I have used other Subaru dealers in the past, but was treated "less than" because I am female. I'll drive further...give me the Dean Team! More
by Mo15
September 20, 2018
The Best A-Z What can I say, they are the best! Since 2013 I’ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. What can I say, they are the best! Since 2013 I’ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. Not only is the Salesman easy to work with, (you need to check into the guaranteed trade up programs) it’s what goes on after the sale. The service and parts staff are willing to go the extra mile to accommodate your needs. So I have 3 Subarus currently being serviced at the Dean Team no surprises, no disappointments. I travel 47 miles one way to get there, but worth it! It’s the Dean Team’s staff that keeps me coming back! More
by Geo
Employees Worked With
Other Employees :
Keith service tech, Tom Gould, Matt Kuhn
September 19, 2018
Simple Scott Roberts was easy to work with and never felt like a traditional salesman. There was fare negotiations on trade and everything went great. We bot Scott Roberts was easy to work with and never felt like a traditional salesman. There was fare negotiations on trade and everything went great. We both offered our best price and it worked out. More
by WorldWide
Employees Worked With
Scott Roberts
September 17, 2018
Satisfied Customer I appreciated John's courteous manner. He explained and answered my questions nicely and made the buying experience pleasant. We have been customers o I appreciated John's courteous manner. He explained and answered my questions nicely and made the buying experience pleasant. We have been customers of this dealership since 2014 and will continue to be as long as they keep their no non-sense attitude about the whole car buying process/experience. More
by Satisfied Customer
Employees Worked With
Carl Schaeffer, Dustin Westhoff, John Biermann
