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Dean Team Subaru Volkswagen
Ballwin, MO
6,445 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,445 reviews
April 25, 2018
Always a pleasure Every experience with The Dean Team has been a positive one. My car had to be serviced, and it only took 24 hours. I also received a "loaner" car to Every experience with The Dean Team has been a positive one. My car had to be serviced, and it only took 24 hours. I also received a "loaner" car to drive, which was awesome. Everyone is so friendly at this location and accommodating. Thanks guys! More
by Dbrooks87
Employees Worked With
April 25, 2018
Not a pleasant experience I purchased a vehicle from Dean Team Subaru and I am very disappointed! I’ve tried to work with this company. Made every attempt to explain my issue I purchased a vehicle from Dean Team Subaru and I am very disappointed! I’ve tried to work with this company. Made every attempt to explain my issue and to be fair. I will not purchase another vehicle from this company. More
by Tom
April 23, 2018
“My Love Bug” ❤️ Can’t go wrong when you feel the love.. My experiences have been first class all the way.. friendly.. efficient.. loyal.. honest...accommodating.. ..c Can’t go wrong when you feel the love.. My experiences have been first class all the way.. friendly.. efficient.. loyal.. honest...accommodating.. ..customer is first.. I feel the love.. Thank you to Paul today.. Kathy Hoots ?? More
by The Love Bug ❤️
Employees Worked With
April 22, 2018
Great Experience I got in contact with John Ostlund to find out about turning my lease in and possibly buying a new Subaru. He got back to me with all the info I neede I got in contact with John Ostlund to find out about turning my lease in and possibly buying a new Subaru. He got back to me with all the info I needed and was able to find me the car I wanted. Picked up my new Subaru and had one of the best and easiest car purchasing experiences I've ever had. John was awesome. Talked me through the buying info and all my cars features. The finance office wad quick and easy as well. Definitely worth the trip out to their dealership. More
by ksburg1014
April 20, 2018
Easy and smooth A very pleasant and smooth experience,,,no pressure and really worked with us to make the deal happen. Will highly recommend to family and friends. A very pleasant and smooth experience,,,no pressure and really worked with us to make the deal happen. Will highly recommend to family and friends. More
by Plantlady
Employees Worked With
Scott Roberts, Dustin Westhoff, Richard Gotsch, Ryan Troll
April 19, 2018
Second time customer My legacy was totaled and I loved it so much I came back for another. The entire process was faster than getting a new cell phone! John showed me my o My legacy was totaled and I loved it so much I came back for another. The entire process was faster than getting a new cell phone! John showed me my options and Jason made sure the price fit me, not the dealership! While I would love to come back, I hope this is it for a while! More
by Ltyas
April 18, 2018
My BEST car buying experience with Wes G!! I can't say enough about this dealership!! As a single woman I was a little intimidated but I was well taken care of my Wes G. and the rest of the sta I can't say enough about this dealership!! As a single woman I was a little intimidated but I was well taken care of my Wes G. and the rest of the staff. He was not only nice but wasn't pushy and let me make the decisions that were best for me. I would recommend all my family and friends hands down!! I'd give 6 stars is possible!!! I will be back to Wes G. for my next car!! Go see him, you won't regret it!!! More
by JeepDriver
April 17, 2018
Excellent and enjoyable buying experience My wife and I bought a new Subaru Outback from Dean Team, and actually enjoyed our experience. John Ostlund, our sales rep, was professional and knowl My wife and I bought a new Subaru Outback from Dean Team, and actually enjoyed our experience. John Ostlund, our sales rep, was professional and knowledgeable, helping us find the model and color we liked. He had it delivered and updated with some additional features. Financing was a joy, something that usually is stressful. Thank you to Dean Team for an enjoyable experience. More
by ChrisB
April 14, 2018
Very Kind We took two cars on a test drive and he explained the features so that it was easy to understand. He was also kind to talk to. We took two cars on a test drive and he explained the features so that it was easy to understand. He was also kind to talk to. More
by PakA00
Employees Worked With
Barry Rhodes
April 13, 2018
Easy and seamless buying experience! Saw the car that I wanted online but at a different Dean Team location. Carl worked hard for us to get the car to his location at the time that worke Saw the car that I wanted online but at a different Dean Team location. Carl worked hard for us to get the car to his location at the time that worked for us to test drive. Carl and his team made the whole car buying experience easy and seamless. I would definitely recommend anyone in the market for a used car at a great price to visit the Dean Team Subaru VW location in Ballwin. More
by mrsburck
Employees Worked With
Scott Roberts, Carl Schaeffer
