Dean Team Subaru Volkswagen - Service Center

Amazing service team. The al are go above and beyond. Very impressed by their fast and professional services. The al are go above and beyond. Very impressed by their fast and professional services. More

Awesome and reliable folks! Always friendly and always do the job expected! I drive almost 30 miles, just to see Annie! Always friendly and always do the job expected! I drive almost 30 miles, just to see Annie! More

We took our 2005 Subaru outback into the Dean Team Subaru/Volkswagen dealer in Ballwin Missouri because we were having a lot of issues. As soon as we walked into service Annie took care of us. She off Subaru/Volkswagen dealer in Ballwin Missouri because we were having a lot of issues. As soon as we walked into service Annie took care of us. She offered us a loaner car, which we took advantage of. She called the next day to tell us that it was going to cost over $8000. She advised us to contact the Subaru advocacy center to see if maybe we could get some financial help because it was under 100,000 miles. We contacted the advocacy center but they weren’t going to help. Annie also talked to them but it didn’t help either. We told Annie we were considering either leasing or buying a vehicle and that’s when she sent us to Sam. Sam was very helpful in advising us and we have decided to lease a new vehicle. They are letting us use the loaner car until the new car arrives. We are extremely satisfied with Annie, Sam and all of The Dean Team. We didn’t even purchase our 2005 Outback from them and we were treated like lifelong customers. We will now be lifelong customers and will recommend them to our friends and family. More

Every time I have worked with Annie, she has been a true professional. She is also compassionate. Last week I needed immediate car repair in order for me to drive to take care of my elderly mom in an emerge professional. She is also compassionate. Last week I needed immediate car repair in order for me to drive to take care of my elderly mom in an emergency. Annie made it happen, and she was caring through it all. The work was done well and promptly. Bravo Dean Team and thank you Annie! More

Amazing service at the Dean Team Subaru Volkswagen! Annie goes above and beyond for her customers! Will definitely come back! Annie goes above and beyond for her customers! Will definitely come back! More

Dream Team Subaru in Baldwin is the best I am so impressed with Annie in customer service. She made me feel like she truly wanted to help me. They were quick to get us in quick to take care of us an impressed with Annie in customer service. She made me feel like she truly wanted to help me. They were quick to get us in quick to take care of us and the service we had there was less expensive than The Subaru Dealer where we purchased our car. Even though we have to come all the way from Warrenton Missouri we will be doing business with Dean Team Subaru in Ballwin for our next car. Thank you Annie for taking such good care of us. More

Everyone is always eager to help. I trust Dean Team to be honest and help me with my auto needs. I feel as though they are my friends 😁 I trust Dean Team to be honest and help me with my auto needs. I feel as though they are my friends 😁 More

Scott was fantastic. He was able to coordinate a warranty and separate extended fix, quickly and easily. The work to the car was completed quickly. I do plan to use the D He was able to coordinate a warranty and separate extended fix, quickly and easily. The work to the car was completed quickly. I do plan to use the Dean Team for future repairs. The only downside to service is the 3-4 week wait to get an appointment. More

Always a positive experience with the service department. They are fast, friendly, solution oriented, and get the job done right. Their customer service is especially great, offering me an office space to wo They are fast, friendly, solution oriented, and get the job done right. Their customer service is especially great, offering me an office space to work in throughout the morning as I waited on my vehicle. We make the trip out to Ballwin for this level of service, even though we have a dealership closer to us. Couldn’t recommend them more. More

Annie in the service department is the best! !! She ALWAYS gives 110% to satisfy her customers needs and wants!!! We always go to her for anything we need done to our Subaru's. She needs to get s !! She ALWAYS gives 110% to satisfy her customers needs and wants!!! We always go to her for anything we need done to our Subaru's. She needs to get special recognition for her dedication and work ethnic!!! She is one reason we keep buying Subarus from Dean Team!!!! More