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Del Toyota

Thorndale, PA

4.7
6,119 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,119 reviews

November 06, 2019

Very good team Del Toyota really has a great team and they do their best to get you a good rate for the car you want. Ed was very helpful and easy to talk to. More

by jenniferpuchalski.03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Nov 07, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2019

Quick and easy! I new what vehicle I wanted and called around looking for a deal. Grady contacted me and let me know the price. I did the financing pre-approval on th More

by Jdserock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Grady Oren
Nov 07, 2019 -

Del Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Grady and the rest of the Del Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2019

Service appointment Courteous professional friendly place. State inspection and emission. Done in a timely manner. I would definitely go back. I would definitely bring my More

by MRSPIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amr Rizk, Connor Christman, Jared "The Champ" Bell, Mike Naegele, Grady Oren
Nov 07, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

The best dealership in town This is the only place you should take your Toyota to for service. They are the best because they are knowledgeable and know what they’re doing. More

by FITZGERALD.MAUREEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Nov 05, 2019 -

Del Toyota responded

We appreciate your input, Maureen. We're glad to hear that you are consistently impressed with the service we offer here at Del Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Fantastic Pat was fantastic. I always go go to her and I always receive the best service. I'd recommend her and Del Toyota to anyone. More

by Chg7033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Nov 05, 2019 -

Del Toyota responded

Hello and thank you for your kind words! Pat is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Best RAV 4 ADVENTURE Thank you for putting me in the vehicle I was meant to have! Love the team and customer service always above and beyond! I will always recommend frien More

by IMFRAZIER012514
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Nov 05, 2019 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Exceptional Serice and Efficiency I've dealt with so many run of the mill dealerships in my past, it was a breath of fresh air with my experience with Del Toyota. The most efficient, More

by Cuse15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Christman
Nov 05, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Smooth Sailing What a great dealership. Everyone was so friendly and knowledgeable, from the front desk, to the sales staff, to the management. The car buying exper More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Excellent dealership..absolutely smooth from start to finish. Went to look for a used truck ,ended up with a better deal on a new truck More

by FALLJEEP81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Jared "The Champ" Bell
Nov 05, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Service/Sales feedback I was happy with Service Department. Jack Fitzpatrick was helpful and responsive. He explained all to me and answered all my questions. I bought addit More

by VIOLETTAMOORE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick , Derek Thrailkill
Nov 06, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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