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Del Toyota

Thorndale, PA

4.7
6,792 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,792 reviews

September 23, 2019

MADE THINGS SIMPLE Amr Rizk made things very simple. He answered all my question and was professional with everything. He asked what i was looking for and then showed me More

by oggdee62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Amr Rizk
Sep 23, 2019 -

Del Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 23, 2019

Atención Exelente atención al cliente. Es importante cubrir las expectativas de clientes, incluso ayudarles a obtener la mejor manera de financiamiento. Gracia More

by MDPU1160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Del Toyota responded

Gracias por sus comentarios. Sinceramente, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 23, 2019

Jared Bell Thank you!!! very much Jared Bell for being so polite and fast. Same for Angel Lewis and Brian Sweet and Josh Albright!!!! Thank you, Crystal More

by Crystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Jared "The Champ" Bell
Sep 23, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 23, 2019

Service for Highlander Really friendly dealership with knowledgeable staff. Service and sales are very helpful in discussing service requirements or if and when you need a n More

by GASSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Mr. Toyota, Mike Naegele
Sep 27, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 22, 2019

Excellent service We are so happy we bought our brand new car here. Thank u for the amazing service! Miguel,jim and angel are amazing! Thank u so much!highly recommende More

by Glenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Sep 23, 2019 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 22, 2019

Prompt and excellent service. We noticed that our inspection expired last month. We called your dealership and you got us in immediately and took care of everything. Thank you. More

by MARY James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon, Mike Naegele
Sep 23, 2019 -

Del Toyota responded

Thanks for the feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 20, 2019

Very professional and very efficient We were extremely pleased with our transaction. Sean Boorse, our sales representative was waiting for us as we entered the door for our appointment. O More

by NALME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Sean Boorse
Sep 22, 2019 -

Del Toyota responded

Thank you for recognizing your experience at Del Toyota, Nalme. I am glad that we were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 20, 2019

Great Experience Great experience, fast, friendly, and could not have been any easier. Connor Christman was a breeze to work with and on top of everything. Highly re More

by Bogeyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman
Sep 22, 2019 -

Del Toyota responded

Thank you very much for writing us a review, Bogeyone. We're so glad to hear you had a great experience! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 20, 2019

Fair and honest deal The salesperson, Mr. Gomez, worked with me in choosing the best vehicle for my needs. He offered me a reasonable offer for the vehicles that we traded More

by TOMPFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Ben Gomez, Mike Naegele
Sep 22, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 19, 2019

No warranty offered for damaged trim on door I went for my first oil change and to also have the trim on my door that slightly came off repaired. Only several months old. Just to find out that no More

by Unknown
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Naegele
Oct 01, 2019 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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