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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

June 15, 2017

Excellent Service, Excellent People Everyone with whom I dealt at Donohoo was professional, courteous, and helpful. I was able to test drive cars very easily, and when I started emailing More

by orthodoxarab1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
Jun 20, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback with a detailed review. We're glad to know that Mark, Kathryn, and Tina teamed up to deliver turnkey service and that you found our process to be easy. We've worked hard to create a customer-centric hassle-free process, so we're happy you found that to be the case. We greatly appreciate your business and hope to serve you again in the future.

June 15, 2017

Awesome Experience We went online filled out the application was approved and ready to go. Fast and friendly staff and a very clean lot and some awesome vehicles. More

by New Orleans Original
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Green
Jun 20, 2017 -

DonohooAuto LLC responded

Thanks for taking the time to let us know that you had an awesome experience buying with us. We're glad that you found the application process easy, the staff efficient and friendly, and the vehicles exceptional. We're happy that Sam, Marci and Chris provided five-star service. We appreciate your business and hope to serve you again in the future!

June 14, 2017

overal great The test driving, buying process was extremely time efficient and pleasurable. However, our truck spent a very long time in "detail". Kept being tol More

by jeffryan75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad that Mark provided five-star service and that the test driving and buying process was easy and hassle-free. We're sorry that we kept you waiting while the truck was in detail. We aim to provide quick service, but sometimes the traffic in the dealership and the work to be done takes a little longer than expected. We appreciate your patience with us. We'll continue to look for ways to improve upon our customer experience. We appreciate your business and look forward to serving you again in the future.

June 14, 2017

2014 BMW Great car. Great people. A++**+ great salesman great finance. Would highly recommend. Would buy again and again. Loved the experience and this is the More

by michaelshuta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your second experience with us. We're glad to know that we earned your trust and repeat business. And we're especially happy to know that we delivered another five-star experience for you. Thanks for letting us know that Mark and Marci made that happen. We appreciate your repeat business and kind words - we look forward to serving you again when you're ready for #3! Happy travels.

June 13, 2017

New standard Before our arrival to Donohoo we were mentally prepareed to spend half the day towards the purchase of a new vehicle and tense negotiations. Neith More

by Taylor H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Whitaker, Jonathon Yale
Jun 20, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent buying experience with us. If we've hit a new standard for you in car buying, then we're doing our job. We've worked hard to create a process that is hassle and pressure-free, so we're glad you found that to be the case. Like you, most people don't enjoy the drama of negotiating that is necessary at some other dealerships. We'd rather close a sale on good terms with our customers, so they come back to see us again and again. We hope that will be true for you! Thank you for trusting us with your purchase, and we look forward to serving you again.

June 13, 2017

2nd purchase This is the second car we have bought from kyle and we could not be happier. The entire staff from receptionist to service department are always prof More

by Southbay33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2017 -

DonohooAuto LLC responded

Thank you for returning to shop with us. We know that when customers return to buy another car, that's a testament to our no-hassle process, friendly atmosphere, and quality vehicles. We're glad to know that we've earned your trust and business. We appreciate you taking the time to provide valuable feedback and we certainly look forward to serving you again. Thank you for the kind words.

June 13, 2017

Got me the car I wanted. I had a very good experience with Donohoo. Everyone was very friendly and courteous. They had no problem holding the car I wanted for 2 days while More

by Clifflawler77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Jun 20, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your experience with us. We're glad to know that Mark and Mo teamed up to provide excellent service and that you were able to get the exact car that you wanted. We appreciate your business and hope that you enjoy your new car! We look forward to serving you again in the future.

June 12, 2017

Best Automobile buying experience...Easy...Laid back.. This was by far the best Dealership experience that we have ever encountered. We had no idea what to expect when we brought a list of Acura's stock More

by tmichellekidd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A new trainee with Jonathan Yale, He was in the military. He was great as well even being trained., Mo Sandoval, Melissa Montoya, Tina Viljoen, Jonathon Yale, Sam Green
Jun 20, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a detailed review - it is most helpful! We work hard to provide turnkey service, so we're glad that we delivered during your Acura purchase. We're happy to know that Jonathon, Tina, Eric, and the rest of the team provided excellent service. If you found our dealership to be "heaven" and the best car buying experience you've had, then we're doing our job right. We appreciate the valuable feedback, and your business. We look forward to serving your family again in the future and hope that you tell your friends about your experience with us! Wishing you happy travels...

June 11, 2017

Awesome! Everyone was very nice and the service was great. I love my new car. I recommend this dealership to everyone who is looking for a car. Thanks DonohooA More

by Brit98
Recommend Dealer
Yes
Employees Worked With
Melissa Montoya, Jonathon Yale, Sam Green
Jun 16, 2017 -

DonohooAuto LLC responded

Thanks for taking the time to leave a positive review. We're glad that Jonathan, Sam and the rest of the team made sure you had an awesome experience. We appreciate your business and most certainly, your recommendation. Thank you!

June 09, 2017

Donohoo is Customer Service! Recently, I made my second purchase from Donohoo Auto and it was just as good as the first. Car buying here is like no other! Mr. Eric Jones was whom More

by 427meh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a detailed review. We're glad to know that Eric made sure that your second experience lived up to the high expectations set by your first visit! We're pleased that you recognized our commitment to transparency. Since many of our customers travel to shop with us, we put a lot of effort into making sure our online listings are complete and we have good information, so what you see in person is exactly what you've seen online. We appreciate your business and look forward to providing five-star service on your next purchase from us as well! Happy travels!

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