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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

March 10, 2017

"Quick and Easy" Our experience at Donohoo was quick and easy. Everyone handled themselves professional. I will highly recommend Donohoo to anyone. By the way, ENJO More

by ypbowens12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Montoya, Jim Hardy
Mar 10, 2017 -

DonohooAuto LLC responded

We're so glad to hear that your experience with us was quick and easy. Thank you for taking the time to let us know that Jim, Melissa, and Michele provided professional service. We appreciate your business and we would most certainly appreciate your recommendations to friends and family. And most importantly, we're glad that you're enjoying your ride! Here's wishing you many happy miles together...

March 08, 2017

Easy, cheap, quick, straightforward, no pressure We had no idea what we wanted because we were in a car accident and our car was totaled. We were anxious--as us our personality when it comes to chang More

by horace.adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Hernandez, Keith Williams
Mar 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough and well-thought out review of your recent buying experience. We've designed our process to be straightforward and no-pressure, so we're glad to know that you found it to be so. We believe in giving our customers the space they need to make the right decision for them - which is especially important when buying a new car is a decision that was made for you. We're glad that you made it out of your accident safely, and hope that your new Infiniti will prove to be an upside to an otherwise bad situation. Thank you for trusting us with your business - we hope that you get much enjoyment from your new car. Happy (and safe) travels!

March 08, 2017

Smart & Swift The experience at Donohoo was Smart & Swift just like the Audi A3 convertible that we purchased recently. There were no sales gimmick and no sales pe More

by poojagera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Mar 10, 2017 -

DonohooAuto LLC responded

"Smart & Swift"...we like it! We're glad to hear that Keith gave you a great experience and that you appreciated our no-hassle, no-pressure approach. Thank you for trusting us with your purchase. We look forward to serving you again in the future. Wishing you many happy miles in your new A3.

March 08, 2017

Great service and easy process! Got a good price for the vehicle and very helpful with paperwork process. Very friendly and easy to deal with in person or on the phone. More

by Hollyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Boozer, Jim Hardy
Mar 10, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent buying experience. We're glad that Wesley and Jim were friendly and easy to deal with, and that you found our pricing competitive. We appreciate your business and hope to serve you again in the future.

March 07, 2017

Great Experience! We loved the fact that you could drive as many cars as you wanted too and they didn't make you feel like you were bothering them! Very accommodating More

by JLTAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Melissa Montoya, Keith Williams
Mar 09, 2017 -

DonohooAuto LLC responded

Thanks for taking the time to let us know that you enjoyed shopping with us. We're glad to know that Melissa, Mo and Keith were accommodating and made your buying experience an easy one. We appreciate the feedback on the test-drive process. It's a little different, but we think it's important to give our customers space to find the vehicle that is the right fit for them. We appreciate your business and hope to serve you again in the future.

March 07, 2017

poor customer service the dealer had not go the car preped completely ,still dirty when received it with spots inside .whe u are buying from a dealer outside blemishes an More

by ranjanmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Hardy
Mar 09, 2017 -

DonohooAuto LLC responded

Dr. Paul - our Sales Operations Manager, Kathyrn, is reaching out to you to learn more about the car's presentation. We apologize that Jim did not get back with you in a timely manner. He was out sick with the flu and unable to reply immediately. If there is anything else we can do for you in the meantime, please give Kathryn a call at 205.444.9333. We appreciate your business and hope to increase your satisfaction with the sale.

March 06, 2017

Exceptional Car Buying Experience I was referred to Donohoo by a friend and I am so glad I was. From the time we drove up we knew that they had this process down to a science. The en More

by D Drummond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

DonohooAuto LLC responded

Thank you so much for the thorough and glowing review. We're pleased to know that Mark, Nic, Michele and the rest of the team delivered an "exceptional" car buying experience. And yes - we've worked hard over the years to create a process that respects our customers' time. As you surmised, we do price our cars to sell, with minimal mark-up...volume is precisely where we make our numbers, which is why it's important for us to give a great experience to every customer - return visits and word of mouth are very important to us! Thank you for your business and for taking the time to give us valuable feedback. We hope to serve you again in the future. Happy travels!

March 04, 2017

Great dealership to do business with Mark hubbard was very professional and did what he said he would do in a timely manner when i need a nother vehicle i will be back to see him More

by GPUGH52676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Mark, Marci and the rest of our team provided professional service during your recent visit. We're glad to know that you found us a great dealership to do business with. We appreciate your business and certainly look forward to serving you again in the future. Many thanks.

March 03, 2017

Pack a lunch If you go to buy a car at Donohoo you better pack a lunch because your going to be there awhile. Ive bought numerous vehicles from many different deal More

by WX80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
Mar 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad that Jim and Adam provided five-star service during your recent visit. Our Sales Operations Manager, Kathryn, will be reaching out to you regarding your transaction time and overall experience. We appreciate your business and hope to serve you again in the future.

March 02, 2017

mark was great every obe we spoke with was friendly good price quick service i will tell people about them all the staff was nice one of better places to deal with would do it again if i need a vehicle More

by timcarter1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Mark and Chris provided friendly, professional service during your recent visit. And we're glad to know that you found us to be one of the better places to do business with. We're pleased that we left you with a positive impression and hope to serve you again in the future. Thank you for your business.

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