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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

September 17, 2016

Best car-buying experience EVER! I could not be more pleased--friendly faces, helpful attitudes, and speedy service. Completely opposite from the usual car-buying process. I was in a More

by tiffdaily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Lydia Woods, Melissa Montoya
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Sep 20, 2016 -

DonohooAuto LLC responded

Thank you so much for your glowing review! Many people would be surprised to know how many of our customers drive long distances to shop with us. Our wide selection and competitive prices bring people from all over - but they come back because of our personal and hassle-free service. We're glad that we made it worth the trip for you. Thank you for putting your trust in us, and for taking the time to give valuable feedback. Happy travels!

Helpful
September 16, 2016

Car Purchase Great job from Jonathan, Mark and Mo at Donohoo Auto! From pulling up to driving off the lot with my new car was a great experience! Great customer s More

by Hill091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Jonathan Witsiepe
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Sep 16, 2016 -

DonohooAuto LLC responded

Thank you so much for the kind review. You're right - we hire genuinely nice people, so that shows through in their customer service. Jonathan, Mark and Mo are great...we like working with them, too! We're glad you appreciated our turn-key service. It's a little different, but we think it's a good kind of different. It lets us get customers out of the door in the car they want with little hassle. Thanks for letting us know that it worked for you. Thank you for your business and enjoy your new ride!

Helpful
September 16, 2016

AWESOME TEAM @ DONOHOO Great salesman I had, very quick and easy process. Was able to do most over phone, online and through text. Love this dealership, highly recommend More

by cooleypainting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky
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Sep 16, 2016 -

DonohooAuto LLC responded

Thanks! We think our team is awesome too! We've streamlined our process to make it seamless, hassle-free and easy. We're glad to hear that you found that to be the case. Thanks for letting us know that Mark, Chris and Becky took great care of you. We appreciate your business and we look forward to serving you again in the future.

Helpful
September 16, 2016

I'll Buy From Here Again The best buying experience I've ever had. I'll buy from here again. They went beyond my expectations. They were very concerned with my satisfaction. T More

by CharlesDiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Wesley Boozer, Lydia Woods
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Sep 20, 2016 -

DonohooAuto LLC responded

Well, if we've earned your repeat business, then we must be doing something right! Thank you for taking the time to leave Wesley, Mark, Mo and the rest of the team five-stars for excellent service. We certainly want to make sure that our customers are happy, and that we get them in a great vehicle at a competitive price. We're glad that you found that to be the case. Thanks for buying with us...we'll be here for you in the future!

Helpful
September 16, 2016

Absolutely beyond expectations 😊😊🤗 Absolutely awesome buying experience!!! Warm greeting, great customer service and support. No pressure. Jim was great, and Mo was a lifesaver-eventoug More

by Kmorrow02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Jonathan Witsiepe
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Sep 20, 2016 -

DonohooAuto LLC responded

We're so glad that we exceeded your expectations. From the ladies at the front desk, to our team in sales and finance, we make sure to hire good people who provide excellent service. We know a vehicle is a big purchase, so we want our customers to feel great about their experience. And you're right, we keep a huge selection of in-stock vehicles. Whatever you're looking for, chances are, we have it! And if you have further questions, we'll be here with a smile. Enjoy your new car. Thank you for taking the time to leave us a review, and for your business.

Helpful
September 16, 2016

Convenience The folks at Donohoo knew I was in a hurry and moved me through the purchase process very quickly. All questions were answered and I was on my way. More

by John W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Jones, Mo Sandoval, Jonathan Witsiepe, Melissa Montoya
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Sep 20, 2016 -

DonohooAuto LLC responded

We know most people have better things to do than to hang around a car dealership. That's why we've created a team approach that expedites our process. Plus, our customers are able to complete some of the pieces online, which further cuts down on time. We're glad that our process worked for you and that Mo, Jonathan, and the rest of the team delivered great service. We appreciate your business and look forward to serving you again!

Helpful
September 14, 2016

Nissan Rogue My husband and I had a great experience here. The customer service was great. Everyone was very nice and helpful. I would definitely recommended them. More

by Kdmanning1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Trey Anger, Becky Whitaker
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Sep 15, 2016 -

DonohooAuto LLC responded

Thank you for letting us know about your great experience with Trey, Mo, Nic and Becky. We hire good, friendly people, and it shows through in the way they treat our customers! We appreciate your business and hope you enjoy your new Rogue. We look forward to serving you in the future, and wish you many happy miles!

Helpful
September 13, 2016

Helpful and dedicated to customer service Donohoo has went beyond in being dedicated to their customers. I had issue with my tire and they ask me to bring it in and found out the problem and m More

by kblank4bama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
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Sep 15, 2016 -

DonohooAuto LLC responded

Thank you for recognizing that we are, indeed, dedicated to customer service. We're glad to know that Eric and Jimmy provided excellent service addressing your tire issue. Thanks for your trust in us - we appreciate your business!

Helpful
September 12, 2016

Mind-blowing experience!! This dealership has the BEST employees ever!! From the time we walked in the door, they were excellent!! My husband and I test drove several cars, but More

by D and L Isaac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
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Sep 13, 2016 -

DonohooAuto LLC responded

If we delivered a "mind-blowing experience," then our work here is done! It makes our day to know that Mark is the best salesman you've ever dealt with. We hire good people, and it shows through in their excellent customer service. So, we're glad that was your experience with Mark, Chris and Becky. And we love that you drove several cars - some of our customers come right in the door knowing the exact car they want. Others, not so much, and that's just fine! That's why we keep a large inventory...so we'll have the exact car you're looking for. We believe you'll know it when you see it. Thank you for letting us know about your experience with us. We hope that you enjoy your Maxima for a long time to come. And when you're ready for your next purchase, we'll be here! Thank you for your business and happy travels!

Helpful
September 12, 2016

My experience with Donohoo Great experience, however the I am disappointed about a stain on the floor mats and carpet on the rear passenger side that I pointed out but was not r More

by ed.garcia1261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger
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Sep 13, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to let us know about your experience - we strive to earn five stars from each of our customers. We will have someone contact you immediately regarding the floor mats. We are glad to know that we otherwise delivered a great experience and hope to improve upon that. We appreciate your business.

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