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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

September 10, 2016

Awesome experience !! We had the best experience at dohohoo! It was the EASIEST car buying experience we have ever had. They took care of us and every single employee was More

by juliesund1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle, Becky Whitaker
Sep 13, 2016 -

DonohooAuto LLC responded

Thanks for the enthusiastic vote of confidence! We're so glad to know that Jimmy, Becky and Kyle gave you an awesome experience. We do think that our process is one of the easiest around. Our no-hassle, no-haggle approach allows our customers to relax, and breeze in and breeze out. We know that an entire day at a car dealership is not most people's idea of time well-spent. Thank you for taking the time to leave us a positive review. Knowing that you'll visit us again lets us know that we're doing something right. Enjoy your new ride!

September 10, 2016

Most amazing car buying experience ever!! From the receptionist all the way to the young man who shared the details about the car after my purchase was made, everything about my experience was More

by Hairrider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Wesley Boozer
Sep 13, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to tell us about your visit. We're glad to know that Wesley, Alex and Marci gave you an amazing car buying experience. We work hard to keep a great selection of quality vehicles in stock; and we've designed a process that we think serves our customers well, by moving them effortlessly through the sale. We appreciate your trust in our business and hope that you enjoy your new car! We look forward to serving you again down the road.

September 09, 2016

Great experience This was our first time at Donohoo Auto. Everyone was so kind and helpful. Loved how the cars were brought to the front and we were able to test drive More

by laurastuman74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Maria Hernandez
Sep 12, 2016 -

DonohooAuto LLC responded

We're so glad to know that we delivered a great first-time experience. We hope that it won't be the last! You're right...we find quality cars that we can offer for a great price. Because we are up front and transparent, there's no reason to fight for a fair deal, which makes for a much more pleasant day. And by letting our customers test drive on their own, we give you the chance to experience the vehicle on your own terms, with no one making a hard sell in your ear. And of course, we hire good people, and that shows in their service. Thank you for trusting us with your purchase. We look forward to seeing you again down the road!

September 09, 2016

We love the way Donohoo Auto works No pressure, pick your car(s), test drive as many as you want, write a check and drive it home! Every time we go, they seen to have the perfect car w More

by Liz and Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge, Mo Sandoval, Lydia Woods, Tina Viljoen
Sep 13, 2016 -

DonohooAuto LLC responded

What a nice review! Thank you for the kind words. We love our repeat customers! And we especially love that you appreciate our process. It's different, but we think it's a good kind of different. And we do try to keep an impressive inventory of hundreds of cars, so chances are, you'll find something that's "just right!" We're so glad that's been the case for you. Thank you for your business and for taking the time to give a positive review and a shout out to Mo, Lydia, Kyle and Tina!

September 09, 2016

Perfect Experience I was VERY nervous about my first time purchasing a vehicle, and the staff at Donohoo couldn't have been more accommodating and service-oriented. Any More

by davidjc1292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe
Sep 13, 2016 -

DonohooAuto LLC responded

We know that buying your first car is a BIG deal. That's why we work hard to make the process as transparent, easy and enjoyable as possible. We want the buying experience to be seamless whether you're buying your first car, or your fifth. And we want our customers to walk out the door with a high comfort level that they made the right decision in allowing us to help them. We're glad to know that Eric and Jonathan offered excellent customer service and hope that your new car brings you many years of enjoyment! We hope to see you again down the road. Thank you for allowing us to help you with a momentous purchase!

September 08, 2016

Professional Staff was professional and nice.They gave me good information about the different type of style cars they had in stock. I will recommend friends a More

by Professional
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Trey Anger, Edwin Leal, Melissa Montoya
Sep 12, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave a positive review. We're glad to know that Trey, Edwin, Melissa and Mo provided excellent service. We appreciate your business, and we certainly appreciate your kind words and referral. We hope that you enjoy your new car and hope to be of service in the future.

September 08, 2016

Easy Breezy Our car buying experience was actually enjoyable! We loved the employees we met and they were all happy and excited to help us find the right vehicle More

by Muranotina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker
Sep 12, 2016 -

DonohooAuto LLC responded

We love to hear feedback like yours! Our whole business model is built around making the car-buying experience an enjoyable one by making the process easy and transparent. And of course, we hire good people who deliver great service. We're so glad to know that was your experience! Thanks for letting us know that Eric, Mo and Becky did a great job for you. We hope that your family enjoys the new ride and that it takes you exciting places. Thank you for your business and for the positive review!

September 07, 2016

Donahoo covers the bases I live in Nashville but found a car I wanted at Donahoo in Alabama. Since I wasn't able to get to the car and I was using my car as a trade, there nee More

by nickbuda1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe
Sep 08, 2016 -

DonohooAuto LLC responded

Thank you for your positive review. It's one thing to make a customer happy who is here on our lot, it's quite another to reach that same level of satisfaction with someone who is buying a car sight unseen! We pride ourselves on our transparent sales process. By taking LOTS of pictures and providing vehicle history reports, we try to take the guesswork out of the process for long-distance buyers. We're glad to hear that it worked for you and that Eric, Nic and Jonathan made it easy. We appreciate your trust and business!

September 07, 2016

Awesome Just an awesome experience & staff was professional & nice! Went for a test drive ended up buying the vehicle. Next time I consider buying again Don More

by yabby02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Sep 08, 2016 -

DonohooAuto LLC responded

Great decision! Many of our cars move fast, so when you find something you like, it's best to strike while the iron is hot. Thank you for letting us know that Trey and Marci did a great job in making the buying process easy. Congratulations on your new car. We appreciate your business and appreciate you making us your first look next time!

September 06, 2016

Great! Everything was great! Kathryn helped find the car as soon as I walked in the door, Mark assisted me through the process of buying the car, and Mo deli More

by baileesparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Sep 08, 2016 -

DonohooAuto LLC responded

Thank you for your thorough review. We're so glad to hear that Mark, Mo, Kathryn and Nic were helpful and delivered excellent service, getting you the right car. We were sorry to hear about the mirror, but appreciate you bringing it to our attention so that we could address it. We want to make sure that all of our customers have a five-star experience. Thank you for your business and we hope that you enjoy your new car!

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