Dorsch Ford Kia - Service Center

Ruining a reputation Please be advised that this dealership now charges a 3% surcharge on all services paid with a credit card. I do not know if this is the same at other Please be advised that this dealership now charges a 3% surcharge on all services paid with a credit card. I do not know if this is the same at other dealerships. I do know I will not buy another used or new vehicle at Dorsch Ford. They just lost my loyal customer over 3% More

Been going strong for 12 years with my little Ford Escape Dorsch Ford on Eaton Road in GB has been my choice since I purchased my vehicle in 2008. Never even thought about bringing it anywhere else to be ser Dorsch Ford on Eaton Road in GB has been my choice since I purchased my vehicle in 2008. Never even thought about bringing it anywhere else to be serviced. The Service Team is above average and is always there to help! More

Warranty item The problem was originally discovered while my car was in for oil/lube & tire rotation at the Lineville location. The service employees promised a one The problem was originally discovered while my car was in for oil/lube & tire rotation at the Lineville location. The service employees promised a one hour fix. The only problem was that I had to go to the dealership to get the warranty item fixed. The car was done in 59 minutes. Very personable employees that care about the customer. More

Awesome Experience Dorsch has always been a great dealership. The people are friendly, knowledgeable and courteous. Thomas Stinson goes above and beyond to make you have Dorsch has always been a great dealership. The people are friendly, knowledgeable and courteous. Thomas Stinson goes above and beyond to make you have a great experience every time. I have purchased my last three vehicles from Dorsch and I will never to anywhere else. More

Very smiley friendly service. Always a pleasant experience. Thank you Thomas Stinson! Even offered me a complimentary car wash! Was quoted at an hour and a half, only took an hour! experience. Thank you Thomas Stinson! Even offered me a complimentary car wash! Was quoted at an hour and a half, only took an hour! More

Service review Brandon was very professional & helpful. He informed me of services that were recommended on my vehicle, provided me of the charges involved, & let me Brandon was very professional & helpful. He informed me of services that were recommended on my vehicle, provided me of the charges involved, & let me decide if I wanted them done or not. He kept me informed on the status of my vehicle during my wait. More

My Service Advisor, Tom was very professional. He thoroughly explained everything that was being done. My vehicle was completed in a timely manner. Tom made sure I was comfortable in the lounge, tel thoroughly explained everything that was being done. My vehicle was completed in a timely manner. Tom made sure I was comfortable in the lounge, telling me about the coffee and seeing if I needed to use the shuttle. I highly recommend Dorsch Service Dept. Great, friendly service. More

Warrenty Work We took our 2017 Ford Expedition in for warranty work and Rob was very helpful, he kept us up to date with everything that was going on with the work, We took our 2017 Ford Expedition in for warranty work and Rob was very helpful, he kept us up to date with everything that was going on with the work, and explained what the problem was. He also helped coordinate picking up the vehicle at my wife's work the next day when the vehicle needed a second look at a different issue. He was very easy to work with. More

Oil Lube / Tire rotatation Thomas Stinson was my lube contact. Tom is very professional and explains in plain English what is going on or needs to be taken care of. Thomas Stinson was my lube contact. Tom is very professional and explains in plain English what is going on or needs to be taken care of. More

I have had an unknown issue with my truck since July when a recall was installed at another dealer. I brought my truck to Dorsch to try to help me figure it out since the other dealer was no help. Bill and R a recall was installed at another dealer. I brought my truck to Dorsch to try to help me figure it out since the other dealer was no help. Bill and Ryan have been treating me very well. Especially since the issue is intermittent and hard to troubleshoot. Their actions thus far have made me a fan of the Dorsch dealership and I will be bringing my current vehicles there for service and will be buying my next vehicles from there. Thanks guys! Keep it up! More