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Douglas Volkswagen

Summit, NJ

5.0
1,462 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,462 reviews

December 03, 2023

They are so great & helpful & always friendly. I have no complaints. I will always bring my car there. More

by Ryebread128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 04, 2023 -

Douglas Volkswagen responded

We are very happy to hear that our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2023

Complete professionals from start to finish and always communicated while the repairs were being done. More informed than the Insurance Carrier! More

by PM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 04, 2023 -

Douglas Volkswagen responded

We appreciate you taking the time to leave us this great rating. We're looking forward to your next visit with us here at Douglas Volkswagen!

December 01, 2023

Dave from Douglas VW made the process of leasing a new vehicle swift and painless! He went out of his way to ensure we got the best deal and was super friendly and personable! I would definitely purchase More

by Deanna Lubertazzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki, Russ Arons
Dec 01, 2023 -

Douglas Volkswagen responded

Thank you, Deanna, for sharing your experience with us! We're happy to hear it went well with Dave and we hope you enjoy your new vehicle. We truly appreciate your feedback!

November 23, 2023

very efficient and very professional. ....The after service car wash is always an added treat both inside and out. More

by louielemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marvin, Russ Arons
Nov 28, 2023 -

Douglas Volkswagen responded

We appreciate you taking the time to leave us this great rating. We're looking forward to your next visit with us here at Douglas Volkswagen!

November 04, 2023

I found all of the people at Douglas VW to be very professional - knowledgable, courteous and friendly More

by booty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Malanga, Loius Varga
Nov 06, 2023 -

Douglas Volkswagen responded

We appreciate your business and our team looks forward to serving you again soon

November 04, 2023

Irene was a joy to work with. I’m grateful for my purchase of an Atlas. I will definitely be doing business with Douglas Volkswagen again in the near future. More

by Pastor Christian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene, Russ Arons
Nov 10, 2023 -

Douglas Volkswagen responded

We appreciate you taking the time to leave us this great review. We're looking forward to your next visit with us here at Douglas Volkswagen!

October 25, 2023

I expressed interest in 2023 Atlas CrossSport I was able to come across the Client Associate David S. He demonstrated nothing but a curiosity and professional demeanor towards me from start to finish. He th More

by DDJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S
Oct 27, 2023 -

Douglas Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that David provided you with such a positive experience. Thank you for choosing Douglas Volkswagen!

September 30, 2023

Dave was absolutely amazing throughout the entire car buying process. He provided exceptional guidance and support, ensuring I found the perfect vehicle. His expertise and professionalism made the experi More

by ando819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David suchocki
Oct 16, 2023 -

Douglas Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Douglas Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2023

Dave is amazing he has helped me and my family for years we have a 11 + year relationship he never disappoints. Always honest and helpful he go above and beyond for his clients I trust his word. Always get More

by erikaprice0311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Sep 25, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen. Your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again!

September 13, 2023

Douglas never disappoints. Sales and zero are seem less. Always a pleasure knowing the experience will be without anxiety. More

by vestals_oboe.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Sep 20, 2023 -

Douglas Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.