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Dover Honda

Dover, NH

Overview
Employees
Reviews
Vehicles
4.8
2,569 Reviews
Dover Honda is staffed with a team of professionals who give you a completely pressure-free shopping and financing experience. Whether you're in the market for a new Honda CR-V, a new Honda Accord, a new Honda Civic or any of our other versatile, reliable Honda models, we're ready to make your purchasing experience one you'll appreciate. Here's a high-level look at some of the many advantages our dealership offers you and why it's worth the easy drive to visit us at Dover Honda in Dover, NH.
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1 Dover Point Rd

Dover, NH

03820

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Showing 2,569 reviews

July 03, 2025

Always welcoming, friendly and informative. I can drop off my car, run errands and get a call when service is done More

by NKB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Souter
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Jul 04, 2025 -

Dover Honda responded

It is our pleasure to assist you! Thank you for choosing Dover Honda and for sharing your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

I’m thankful you squeezed me in for my July car inspection. All your staff were courteous and helpful. I took advantage of your chauffeur service both ways; what a nice treat. I’ll be back again a More

by jcflinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Vanbobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Souter
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Jul 03, 2025 -

Dover Honda responded

This is what we love to hear! We look forward to seeing you at your next appointment! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

Excellent service! All the staff are very nice and very helpful. They literally gave me a great experience of services. Thank you. More

by MERLIN MONTGOMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Souter
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Jul 03, 2025 -

Dover Honda responded

Merlin, we're delighted to hear you had a great experience with our team at Dover Honda! Thank you for the kind words and support. Safe travels ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

The work on two of my last four visits was not completed satisfactorily, but somehow, service found time to price out tires I didn't need, and work totally unrelated to the scheduled work, at exorbitant cos More

by Icky Icl dealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Jul 17, 2025 -

Dover Honda responded

It's concerning to hear about your recent experiences with our service department. We strive for excellence and it's clear we fell short on your visits, especially regarding unnecessary recommendations. Your trust is important to us, and we'd like the opportunity to address these issues directly. Please feel free to reach out at your convenience so we can make things right. Thank you, Mike Watson - General Manager - 603-609-1984

Jul 17, 2025 -

Icky Icl dealer responded

Once again, the service department spent more time looking to price out additional work unrelated to the scheduled work order, and once again service recommended work that is completely unnecessary. Service should not have recommended a $99 oil change with synthetic oil, when a simple push of the dashboard button would show 90% remaining until my next oil change. Explain why a $189 transmission flush and fill was priced. It had nothing to do with the scheduled service. I suggest you apply as much time and attention to fixing the real problem rather than inventing imaginary problems. Again, you proved that you can't be trusted to do the work, and your recommendations can't be trusted. I wish I could go back to the survey to lower the ratings and provide employee names.

July 02, 2025

They were helpful, timely and very transparent about what my car needed. They got me in and out. I am pleased. More

by LESLIELATIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Souter
Report | Print
Jul 03, 2025 -

Dover Honda responded

We're delighted to hear that you had a positive experience with our team at Dover Honda! It's great to know we could assist you efficiently and transparently. Thank you for choosing us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

On time. Good service. No issues. would recommend. No pressure for services suggested but refused. More

by JOHNBIRD826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Souter
Report | Print
Jul 03, 2025 -

Dover Honda responded

We truly appreciate your top-notch rating! Hope to see you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

Alicia was amazing and super helpful throughout my cars stay at the shop and I would recommend her to anyone More

by gusleifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Dover Honda responded

We're delighted to hear that Alicia provided amazing and helpful service during your visit at Dover Honda. Thank you for recommending her, and we appreciate your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 01, 2025

Alecia is a real asset ! !! She is extraordinary as a Service Manager and very knowledgeable about mechanical engineering and customer service. More

by Danlauzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Dover Honda responded

Hi Danlauzon, we're delighted to hear that Alecia made such a positive impression during your visit to Dover Honda! Her expertise and dedication truly shine through, and we're grateful for your feedback. Thank you for choosing us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 01, 2025

Service is great! Making an appointment and talking to a person when car is broken is terrible! The reception staff that answers the phone are not helpful. Very frustr More

by Klindbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Dover Honda responded

We appreciate your feedback. We're glad to hear that the service itself was great, but regret any inconvenience caused by the scheduling process. We strive to make it as easy as possible and will certainly look into improving this aspect of our customer experience. If there's anything else you'd like to discuss or if you need further assistance, please feel free to reach out. Thank you, Mike Watson - General Manager - 603-609-1984

July 01, 2025

Excellent, personal, efficient dealer, I swear to whatever dirty or higher power you do endorse More

by frwspencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charley Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Vanbobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Dover Honda responded

Thank you for rating us five stars! The team looks forward to working with you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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