Eagle Buick GMC, Inc.

Good Experience All the employees are friendly and efficient. Check in was quick and easy. Inside of car was kept clean and advisor checked that wipers, which I had a All the employees are friendly and efficient. Check in was quick and easy. Inside of car was kept clean and advisor checked that wipers, which I had asked to be replaced, were working correctly and when they weren't she had them fixed. More

Zero stars. Run as fast as you can. Avoid this place like the plague, worst experience I've ever had. Sold me a used truck with extended warranty which was a great concept. However when i took the truck in t the plague, worst experience I've ever had. Sold me a used truck with extended warranty which was a great concept. However when i took the truck in to get work they said nothing was wrong with it. I've taken time off work multiple times to have various things done and none of it was done. They said it wasn't covered. When in fact they were. I tried a couple times to get in contact with the general manager to resolve the issues but was pushed off to a salesman instead who did nothing but give excuses. Ended up canceling my warranty and was able to repair one of the issues by simply opening the hood and looking at the belt which was squealing. Very upset and frustrated that they would sell a vehicle and a warranty they didn't want to honor. Don't ever go here, buy here, look here. No one is that helpful either. Lousy sales and service departments. Avoid like the plague. More

Great bunch of People. Always willing to help in any way they can. They all make me feel like family. I'm happy I bought my Buick from them in Crystal River Florida. they can. They all make me feel like family. I'm happy I bought my Buick from them in Crystal River Florida. More

Great experience. Dan was a excellent salesman.We came from Ocala and do not regret the trip. Great Service, great car,great price. Will recommend Eagle buick from Ocala and do not regret the trip. Great Service, great car,great price. Will recommend Eagle buick More

Laura is always friendly and helpful. She get the service performed as quickly as possible. Everyone at the counter is happy and hardworking. Good job, Laura. performed as quickly as possible. Everyone at the counter is happy and hardworking. Good job, Laura. More

A great experience What a pleasant, no hassle, professional, honest experience I had with the purchase of my Buick enclave. Dan heckman is a highly professional and know What a pleasant, no hassle, professional, honest experience I had with the purchase of my Buick enclave. Dan heckman is a highly professional and knowledgeable sales consultant. He treated me and my wife like family. Everyone at the dealership are top notch. Thanks to all and especially Dan Heckman More

Very Pleasant & Professional Car Buying Experience After coming across a pop up car ad, we decided to go in and see a car that Eagle Buick had for sale. We weren’t looking to upgrade our car but this After coming across a pop up car ad, we decided to go in and see a car that Eagle Buick had for sale. We weren’t looking to upgrade our car but this was a deal we couldn’t pass up. Their webpage contained extensive information on the car and we had all the info we needed. Even though it was Friday afternoon before a holiday we were not rushed into a decision. The sales and finance personal made us comfortable while they took care of the necessary paper work. We’re so glad we stopped in. I love my new car! More

Customer service was fine parts availability no good at all truck sat there for a week and wasn’t totally fixed when I got it back GM has a problem with the door locks and they fail to take care of it my 2 all truck sat there for a week and wasn’t totally fixed when I got it back GM has a problem with the door locks and they fail to take care of it my 2015 had the same issue time to change brands More

Simple process with easy going people Let me start out buy saying I don't like buying vehicles, but the folks at Eagle Buick GMC made the process as easy as can be. I had done my research Let me start out buy saying I don't like buying vehicles, but the folks at Eagle Buick GMC made the process as easy as can be. I had done my research and when it was time to go to the dealership Linda introduced me to Shields who took me on a great test drive so I could really get a feel for the vehicle. They were straightforward with responses to my requests via email. There were no high pressure tactics used. I asked for an out the door price via email and was given a fair value even better than the internet price; I didn't have to haggle to get a great deal, it was offered to me. I was offered, but not pressured to purchase, additional coverage (warranty, gap insurance, key replacement, etc.) which were explained well by Robby in finance. I would recommend everyone in the market for car (new or used) to go see Linda, Shields, and Robby over at the dealership. My son is going to love the Camry! More

Attention to detail Every employee I spoke with at this dealership was professional, competent, and possessed a committed work ethic that I rarely see anymore. This kind Every employee I spoke with at this dealership was professional, competent, and possessed a committed work ethic that I rarely see anymore. This kind of service comes with having a mature staff who enjoys what they are doing! More