Back

Eastchester Chrysler Jeep Dodge Ram

Bronx, NY

4.3
6,188 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
Contact Dealership

4007 Boston Rd

Bronx, NY

10466

Directions

By Type

Showing 6,188 reviews

October 05, 2019

Awsome !!!! The salesmen jimmy could not have been more helpful.. He is outstanding and I would recommend him to a friend any time.. It’s a shame that not more More

by nicksantana242
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Nick - What a wonderful review! We are so glad that Jimmy delivered helpful service. Thank you for coming to Eastchester Chrysler Jeep Dodge Ram!

October 04, 2019

Excellent & efficient service The Service Dept was very efficient & responsive to the customer once the check-in processed commenced. The service provided a timely update on the st More

by regginaldjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Regginald - Thank you for coming to Eastchester Chrysler Jeep Dodge Ram for your auto service needs! We apologize for the delay and appreciate your feedback. Have a wonderful week.

October 04, 2019

Keith is AMAZING. When the red tape and legalese Keith is AMAZING. When the red tape and legalese threatened to ruin my day and keep me from the car I wanted Keith went above and beyond. He w More

by C4.Ames
Recommend Dealer
Yes
Employees Worked With
Ariana Solis
Oct 07, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It makes us so happy to hear that Keith helped you get into the car you wanted. Congratulations! All of us at Eastchester Chrysler Jeep Dodge Ram appreciate your feedback and are glad to have you as a customer.

Oct 07, 2019 -

C4.Ames responded

Clearly I spoke too soon.. The reason why I had such problems with the legalese was that the agent who scheduled me gave me incorrect information about the purchasing and registration process as related to my purchase, as I'm from Massachusetts. I specified multiple times that I would be coming down 3.5 hours. There was an entire hour of trying to find options that would work. Before I drove away, I made certain to position all the mirrors and the more important features. The tire pressure sensor light was on. I informed one of the guys and they very quickly filled up the tires. But the very next day, the light came back on. So I went to put more air into the tires, and discovered that the guy neglected to replace all four valve caps. So after buying new caps and then filing up again, I was really surprised that the light went back on. At least one of the tires has a slow leak. After an incredibly frustrating paperwork process, I had expected to drive off of the lot with my new car and begin a long relationship. But on my first long distance drive, I discovered that the cruise control doesn't work. In fact, none of the buttons on the right side of the steering column work. After two days, now I'm wondering what ELSE is going on with my new vehicle. These issues are going to be INCREDIBLY difficult and likely expensive. When I called the dealership, they said that I would have to drive the 3.5 hours and leave my car with them. This solution is imminently costly in both my time, and the expense of driving back and forth to New York to correct issues that never should have rolled off the lot. I have faith in some of their employees, but cannot speak to the quality of the vehicles they sell. Be certain to take it for an inspection.

Oct 09, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm so sorry for the issues you've been experiencing with your vehicle and the inconvenience this has caused you. I'm going to get the details of this situation and then give you a call so we can discuss this further. In the event that I'm unable to locate your contact information, would you please give me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

Oct 09, 2019 -

C4.Ames responded

Hi Kathy, It is imperative that I specify that I'm disappointed about the car and its condition. *Keith and Ariana* are AMAZING. I would absolutely buy another vehicle from them. Additionally, listening to Keith's end of the conversation, I know that you were also a wonderfully positive in influence on the deal. I'd take more steps to inspect the vehicle in the future. I'm looking forward to working with you to resolve this temporary aberration. Crystal

October 04, 2019

Likes to sell lemons They will be nice until you purchase, then give you their xxx to kiss after you realize you’ve been sold a lemon. BUYERS BEWARE!! Everyone here lies a More

by Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemar Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jiminez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Joseph, Rob Aristy
Oct 21, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's hard to see this review as we want so much more for our customers than what you've described. I understand that you are upset, but I would really appreciate if you gave me a call. I'd like to see if there is anything I can do to help improve your experience. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 03, 2019

Great Kayla is an outstanding young lady. Kayla handles my corporate account. She has great people skills. When ever I contact her I get response in a shor More

by dean.carbonaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 03, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Dean. Thank you for your review of Eastchester Chrysler Jeep Dodge Ram. We are thankful to have you as a customer, and we appreciate your compliments about Kayla. We value customer service at our dealership, so this is excellent feedback. Have a great day!

October 03, 2019

Roller coaster I was a walk in with no appointment and was attended to instantly. The receptionist was polite and pleasant. My sales rep Shawn was amazing. The c More

by LEXFURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn
Oct 03, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

I'd like to thank you for your business and for sharing your experience. I'm glad that you had a good experience working with Shawn. Thank you for sharing your feedback as we'll certainly use this to improve our services. Thank you again and safe travels.

October 03, 2019

Excellent What a great experience. Jimmy is the best. He listens to what you want and doesn't give you a song and dance to try to sell what they want to sell. More

by Y_CASTANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your 5-star review of Eastchester Chrysler Jeep Dodge Ram. It's our goal to make the car-buying process as easy as possible, so it's great to read this was your experience with Jimmy. Thank you for your compliments about him as well. We are grateful to have you as a customer. See you next time!

October 03, 2019

Good place At Eastchester you will find good people, good service, good deals and Good Customer Service, it’s a good place to get your NEW or Used car. More

by Moshe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ariana Solis
Oct 03, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your 5-star review of Eastchester Chrysler Jeep Dodge Ram, Moshe! We are grateful for your business and your compliments about our staff. We think we are good people, too! Have a great day and see you next time.

October 03, 2019

Pretty good It was great experience only wish they had loaners since my car was there for about 5 days Maggie took care of me to the best of her ability More

by madiopfall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your feedback about Eastchester Chrysler Jeep Dodge Ram! We are pleased to read your kind words about Maggie and I will share your comments about loaners with our team. If there is anything else I can do to assist you, please let me know. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 03, 2019

Happy with my purchase Thank you for your help at Eastchester dodge. I’m happy with my Ram. Not pushy and got me into the lease I wanted. Thanks again More

by jfrank.rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to help you get into your new Ram! Thank you very much for stopping by to review us. We hope to work with you again at Eastchester Chrysler Jeep Dodge Ram.

...
383
...