Ed Martin Nissan
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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This is the second time now that the service team in the repair/maintenance area have been inattentive. No one greeted me when I got there; I waited several minutes in my car, then approached the counter an repair/maintenance area have been inattentive. No one greeted me when I got there; I waited several minutes in my car, then approached the counter and waited some more without anyone even acknowledging I was there. Then Crystal came up and reached for my keys but still didn't even say hello or anything. I believe I left similar feedback last time and someone wrote me and said it would be addressed, but I see no improvement. I drive extra miles to have your company do all my maintenance, but may change my mind in the future. Thank you, Joan More
I liked the location and how easy it was to get out of. Friendly service. Friendly service. More
Karisa was very helpful to not only my husband and I but she was willing to help train a new salesman while finalizing our purchase. She was very knowledgeable about the vehicle we bought (26 Frontier Roush she was willing to help train a new salesman while finalizing our purchase. She was very knowledgeable about the vehicle we bought (26 Frontier Roush addition), which I appreciated. I would definitely recommend Ed Martin Nissan Shadeland. More
They take care of you when you bring your car in and for the most part keep keep your car running the most part keep keep your car running More
Karisa is thorough and detailed which was truly appreciated. Thanks for all the hard work! appreciated. Thanks for all the hard work! More
It was a very friendly and timely dealership, would recommend to others to visit at their convince. recommend to others to visit at their convince. More
While this was a new truck and was undrivable a month after purchase, Ed Martin Nissan worked with me and got me back in my truck in spite of the parts backorder. These were porr circumstances but they m after purchase, Ed Martin Nissan worked with me and got me back in my truck in spite of the parts backorder. These were porr circumstances but they made the best of them. More
Jillian Cline prioritizes her service staff's well-being over addressing customer concerns. She tends to provide explanations instead of resolving issues or considering the broader context. Cline believes t over addressing customer concerns. She tends to provide explanations instead of resolving issues or considering the broader context. Cline believes that because the team is short-staffed, the current level of customer service is acceptable. More
We had a great experience with Ken. Very happy about the car and all the process. Very happy about the car and all the process. More
I had a great experience with this dealership. Karisa was very personable and easy to work with! She was great with communication and had our best interests in mind. I would definitely buy/trade a Karisa was very personable and easy to work with! She was great with communication and had our best interests in mind. I would definitely buy/trade again with them, and will continue to use the service department! More











