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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,482 Reviews

3,482 Reviews of Elder Ford of Tampa - Service Center

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June 09, 2025

Johanny was not very great at giving updates regarding how the warranty was going to work. Its been over a month since I’ve heard anything back regarding my warranty. More

by Dkesicki8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Always fast and efficient, professionally done and always communicates what the issue is and how to fix it More

by JMA1029485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

NICOLE service rep was wonderful. She kept us informed at all times great job. very friendly staff. More

by Warren colazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

They are very professional what they do I’m recommending 100% I will definitely come back again More

by DIVINE_INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomez
June 04, 2025

Everything was great. The check in process, the repairs and customer service were all great. More

by JOHN.MAYE
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Dobbs
Jun 07, 2025 -

Elder Ford of Tampa responded

John, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 02, 2025

Son muy especial. Estoy contento con mi vehículo de ahora en adelante serán siempre mi deber de confianza Dios les bendiga. More

by fausto0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FUNK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Elder Ford of Tampa responded

Hola, gracias por dejar una reseña tan buena y una calificación tan alta. ¡Esperamos poder servirte de nuevo! ¡Cuídate!

June 02, 2025

The service was excellent. The pick and delivery is a wonderful service for seniors. Keep up the good work. More

by woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Elder Ford of Tampa responded

Woody, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 29, 2025

Terrible place to buy a car. They add 4k to every car. motto is they have to lowest prices but they don’t. Dan sills the Gm dose not care about his sales people or his managers, More

by CRedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Elder Ford of Tampa responded

Hi Credd, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 29, 2025

Excellent staffing and repair work in the service department. Would highly recommend to anyone needing a reliable dealership. More

by pnalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 25, 2025

It was clean, plenty of places to sit and wait. Coffee selection was very poor snacks very poor. More

by TROD543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at Dan Sills, General Manager, Elder Ford of Tampa, 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

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