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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,519 Reviews
Call Service Center (813) 321-1234

3,519 Reviews of Elder Ford of Tampa - Service Center

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July 15, 2025

Daniel is the man to see and resolve the issue. Great communication skills and great on keeping me informed about what is going on. More

by oscar20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 14, 2025

I’ve used the service since I purchased the car there. Only problem is some issues with some plastic ground effects scraping. More

by GILLESPIEDAIRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 13, 2025

The online appointment setting was easy and user friendly. I brought my truck in for front end suspension issues and AC repair. The service technicians were friendly and helpful. The pricing seems f More

by ZENBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Elder Ford of Tampa responded

Hello, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please let us know if there is ever anything else we can do for you! Safe travels!

July 13, 2025

Quick lane is always helpful, Mike Loar made everything smooth and excellent, this is the 2nd time I have a flat tire and they helped me fast More

by LEONARDOCRESPOMENENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Elder Ford of Tampa responded

Hello, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please let us know if there is ever anything else we can do for you! Safe travels!

July 13, 2025

Great service with friendly and helpful staff. Turn around time exceeded my expectations. Thank you. More

by KGKTYNDALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2025

Elder Ford goes above and beyond to make customers happy. Great experience!!! Will buy from them again. More

by jenmoon7881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent
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Jul 15, 2025 -

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

July 12, 2025

I had a nice person that helped and they were very helpful the only thing is it took a long time More

by Sexyoldlady58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Elder Ford of Tampa responded

Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2025

Jennifer Perez was a joy to work with and very helpful in coordinating the repairs on my new truck! She was very responsive and ensured everything was taken care of to my satisfaction. More

by dottin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hesterberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Elder Ford of Tampa responded

Hi Dottin, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

I'm very happy I've been treated well I am very happy and feel I am treated well every time I go there. and will definitely recommend to any friends. More

by RSIMMONS10
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perez
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Jul 13, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2025

Nicole. .. the service representative always takes care of my service needs in a timely manner. She very professional with good customer service qualities. More

by HOPE.RAMDAYAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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