Elk Grove Toyota

Wonderful car buying experience with Bill Gann! I had a great experience, even before walking through the door. Then Bill Gann made the experience even better. Super friendly, knowledgeable, and p I had a great experience, even before walking through the door. Then Bill Gann made the experience even better. Super friendly, knowledgeable, and professional, he worked to get me into the vehicle that was right for me. More

Customer appointment Wait Time The only thing I probably have an issue with would be just the wait time. Granted, I did not wait the whole 3 hours that I was told I was going to hav The only thing I probably have an issue with would be just the wait time. Granted, I did not wait the whole 3 hours that I was told I was going to have to wait. But, I did make an appointment. It should have been no less then an hour for oil change. What do you think? More

Nick Kersten is the best service manager ever Nick was the first person I met when I moved to California in 2014. He was friendly, honest and guinuenly cared about my life changing situation. He h Nick was the first person I met when I moved to California in 2014. He was friendly, honest and guinuenly cared about my life changing situation. He has continued to be there for me every time I needed help with my car, he’s always seemed to squeeze me into his busy schedule. But if he wasn’t able, I knew he was BUSY and he got me in ASAP. He’s an asset to your company and he deserves a big raise! More

Simple oil change We have been using Elk Grove Toyota for years, even purchased two cars from them. I had an appoitment for a 10:05 oil change. I get in line at 10:00 a We have been using Elk Grove Toyota for years, even purchased two cars from them. I had an appoitment for a 10:05 oil change. I get in line at 10:00 am and a runner comes out and says hello and tells me a tech will be right with me. 30 minutes later i get a tech (what is the point of an appointment?) he tells me the service is going to take two hours...2 hours. No apologies for waiting 30 minutes, no explanation for a two hour oil change. They failed to put the hubcaps on tight, so my wife lost one on the way to work the next morning. No more dealership for oil changes. I am done with Elk Grove Toyota. More

Best Toyota dealership in the area! I have been to Toyota dealerships for service in different areas. I have been to Roseville Toyota, Lodi Toyota, Stockton Toyota, and Elk Grove Toyota I have been to Toyota dealerships for service in different areas. I have been to Roseville Toyota, Lodi Toyota, Stockton Toyota, and Elk Grove Toyota for service. Elk Grove Toyota is so easy to deal with! They are extremely friendly, honest and helpful! I have found my Toyota service center! Their service is FAR better then all the other locations I’ve been too!!! More

Buying a used car It took me about 3 hrs to settle everything from test driving, haggling and paperworks get my mdx acura 2014 and trade in my odyssey. It took a quite It took me about 3 hrs to settle everything from test driving, haggling and paperworks get my mdx acura 2014 and trade in my odyssey. It took a quite bargaining but in the end i was happy with the deal. Take time to haggle because it’s worth the wait eventually. More

Fantastic experience The staff was very friendly and welcoming. They made me feel like I was family! James McGaha and Pete Johnson were absolutely fantastic! There is n The staff was very friendly and welcoming. They made me feel like I was family! James McGaha and Pete Johnson were absolutely fantastic! There is nothing I would change about my experience there, from James starting with me via email, Pete helping me find my dream truck and Nai closing out the paperwork I am extremely satisfied! More

Great service My sales person Ahmad was awesome. Jay remembered us by name as long time customers. Debbie in financial was wonderful! We are very happy customers! My sales person Ahmad was awesome. Jay remembered us by name as long time customers. Debbie in financial was wonderful! We are very happy customers! Great job guys! More

Jeremy Coffelt is the BEST!!!! Jeremy was patient, professional, kind, and all that anyone would want from a dealer. If I need another car I would only go to him! Jeremy was patient, professional, kind, and all that anyone would want from a dealer. If I need another car I would only go to him! More

Listens, Doesn't waste your time and follows through I called Elk Grove Toyota and spoke with Peter. He asked me what I wanted and what I was looking to pay. He then found cars that fit my criteria, and I called Elk Grove Toyota and spoke with Peter. He asked me what I wanted and what I was looking to pay. He then found cars that fit my criteria, and he informed me of the cars with the best sale to help me stay within budget. When I arrived at the dealership the next day, he followed through and didn't tack on extra things :). I found quality cars and within my budget. More