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Elk Grove Toyota
Elk Grove, CA
3,324 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday Closed
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Showing 3,324 reviews
December 21, 2023
Everything is good all staff is good very good I like it very much thanks very much thanks More
by rkhera1239
Employees Worked With
December 18, 2023
Bill was great to work with! He let me know when the car I wanted was available and kept me informed throughout the entire process. Bill has a sense of humor and made the process He let me know when the car I wanted was available and kept me informed throughout the entire process. Bill has a sense of humor and made the process very smooth. I highly recommend Elk Grove Toyota because they don’t mark up like a lot of other dealerships (I shopped around before deciding on Elk Grove Toyota). More
by xvo
December 15, 2023
Primal was accommodating, respectful friendly, concerned or caring, and VERY helpful with a smile. Thank you. or caring, and VERY helpful with a smile. Thank you. More
by mss80922
Employees Worked With
December 15, 2023
Brought my car in for a routine oil change and check-up. Service was great and Gustavo made the process smoother. Will be coming back! Service was great and Gustavo made the process smoother. Will be coming back! More
by alee
Employees Worked With
December 14, 2023
They are good at checking you in not so good at checking you out. Purchased a part that was supposed to be installed. From the service advisor, to the parts department to the cashier nobody checked checking you out. Purchased a part that was supposed to be installed. From the service advisor, to the parts department to the cashier nobody checked to see if the part had been installed. Lack of communication. I stopped at the store and noticed it had not been installed, had to drive back to service department. They did resolve the issue But could have saved me the inconvenience if they would’ve Checked that everything charged on invoice was complete! More
by hildac
Employees Worked With
December 13, 2023
Sales rep was very knowledgeable on product and made the experience a pleasure. Management was also very professional/ helpful, supporting the sales rep for a good customer experience. One thing, knowing it experience a pleasure. Management was also very professional/ helpful, supporting the sales rep for a good customer experience. One thing, knowing it is out of dealership control, Toyota financial could do a better job on rates to make financing a vehicle decision much easier. Customer to get proposed a 9.99% rate with a 853 credit score is insulting. Dealership did a good job challenging this and getting customer a better rate, still not a good rate but better. More
by Tempfamof6
December 09, 2023
Had a wonderful experience. Everything went perfectly with the maintenance service Will definitely be back Everything went perfectly with the maintenance service Will definitely be back More
by larrycruz64
Employees Worked With
December 06, 2023
Great customer service and professional. Sales person personable, friendly, and went above and beyond too! Sales person personable, friendly, and went above and beyond too! More
by ML
November 30, 2023
I called into the parts department to find what would be a difficult part to identify for my truck. Trevor Blattler was the one who was helping me out. Exceptional customer service would be an understatemen a difficult part to identify for my truck. Trevor Blattler was the one who was helping me out. Exceptional customer service would be an understatement -- this man went absolutely above and beyond! He was extremely patient was doing everything he could to ensure I got what I needed. I cannot thank him enough for his efforts! More
by Toan
Employees Worked With
Trevor Blattler
