Elk Grove Toyota

First of all, yes Scott was able to get me a great deal on the vehicle we selected, but I rate Scott, outstanding because of the the time he spent with us making sure I got the vehicle I wanted. He made t on the vehicle we selected, but I rate Scott, outstanding because of the the time he spent with us making sure I got the vehicle I wanted. He made this look like an easy task but I know it was not because I went from one truck to another and then through almost every color combination, before we selected the vehicle we purchased. I am sure I drove him crazy, but he was very understanding and patient, and said "It was ok and he wanted to make sure we got what we wanted". Scott was also wonderful to my 10 year old daughter, watching her and keeping her occupied while my wife and I were in finance and having the features of the truck explained to us. This is the seventh vehicle my family (extended, but I have help them with)has purchased from Elk Grove Toyota in the last 13 years. I have always been very impressed with the professionalism of all the staff, from the operators, service, to all the sales staff. I would also like to thank the Finance Manager Debra Jaynes for her professionalism. She explains all of the extended warranty and programs that are available, but she does not pressure you into buying more than you need. Thank you Debra. Again thank you to Scott, the manager that assisted us, and all the staff, you are great and make a vehicle buying process enjoyable. Joe Caldero More

Yusuf and Jon made my fiance and myself fell like we were at home. They were very friendly and knowledgeable. We knew what we wanted and they helped us find it in a quick and timely manner. I would recomme at home. They were very friendly and knowledgeable. We knew what we wanted and they helped us find it in a quick and timely manner. I would recommend them to anyoneThanks for the great service! More

Overall I am satified with my experience. Johnny was very patient and showed us all our options. I would recommend him and this dealership to friends. I got the truck I wanted and at a reasonable pric very patient and showed us all our options. I would recommend him and this dealership to friends. I got the truck I wanted and at a reasonable price. I would of liked it lower, but nevertheless like the experience. More

I have always had great service at Elk Grove Toyota and would highly recommend them to anyone looking to buy or service a vehicle. The sales and service personnel are always courteous and knowledgible and would highly recommend them to anyone looking to buy or service a vehicle. The sales and service personnel are always courteous and knowledgible and go above expectations to make your experience a positive one. More

What I liked about this experience was that everyone involved was very honest and friendly with making the purchase. Matthew was very knowledgable and made the effort to find the answer to the quastions involved was very honest and friendly with making the purchase. Matthew was very knowledgable and made the effort to find the answer to the quastions I had. His manager Steve was very honest about the financing portion and Josh in finance was very honest about the best value for some of the added features such as car alarms and extended warranties. At no time did I feel the staff was over pushy or overly aggressive in making the sale. I would recommend this dealer to friends and family. More

Matthew was wonderful. He answered all are questions and didn't rush us. We never felt any high pressure sales from any of the staff we encountered. We found everyone very friendly, honest and helpful. It w didn't rush us. We never felt any high pressure sales from any of the staff we encountered. We found everyone very friendly, honest and helpful. It was a great car buying experience.I would buy a cor from here again. More

Romy Cruz was the perfect salesperson for us. He greeted up promptly and with a smile, asked us all the right question about what we were looking for. He answered all our questions and was very knowledgeabl up promptly and with a smile, asked us all the right question about what we were looking for. He answered all our questions and was very knowledgeable about the car and the process. We would refer our friends and family to him. More

Friendly and thorough. Everything was explained with respect to the deal.After purchase, an employee went over the car's operations for us and helped with the bluetooth operation.The price was fair and respect to the deal.After purchase, an employee went over the car's operations for us and helped with the bluetooth operation.The price was fair and there was no high pressure. I would go back at any time. More

Romy Cruz was a very friendly and helpful sales person. He followed up with us without being pushy . Just letting us know he was available to us if we needed any further help or information in our car purc He followed up with us without being pushy . Just letting us know he was available to us if we needed any further help or information in our car purchase decision. He was direct with us and knowledgeable about the car and toyota sales. Steve Moroz, as the sales manager , was also very helpful. willing to talk to my husband on the phone, as we live far away, and give him as much information as we needed. He was very direct in his pricing , which we appreciated. The show room is well arranged and very clean. The sales people waiting for new customers were very polite and not too aggressive. I would recommend Elk Grove Toyota. More

I have been taking my vehicles to Elk Grove (previously Floring Road) Toyota for over 25 years mainly due to the service I recieve from Rocky Deavers in the service department. His customer service, friend Floring Road) Toyota for over 25 years mainly due to the service I recieve from Rocky Deavers in the service department. His customer service, friendliness, thouroghness in his explanations of repairs along with the quality of work provided by Elk Grove Toyota will keep me coming back for years to come. More