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Elk Grove Toyota

Elk Grove, CA

4.5
3,260 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,260 reviews

July 02, 2024

Buying a new car or truck is rarely described as a pleasant experience, but we can honestly say that everyone at Elk Grove Toyota made our recent purchase easy, and... enjoyable. Bill Gann, our sales More

by Nevis01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Miller, Parts Dept.
Jul 02, 2024 -

Elk Grove Toyota responded

Hello, Thank you so much for all the compliments on our staff. We truly appreciate your time and your business. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 28, 2024

John helped us with our Highlanders AC. He covered the process of what would done initially, then the subsequent steps to follow. More

by Robertthompson2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Elk Grove Toyota responded

Hello , Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

June 28, 2024

Get customer service. They found a missing bolt and fixed it without a charge. Live my new Tundra, and knowing the dealership is great always helps. More

by Keithedwards341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baljinder Singh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sulaiman Aziz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Elk Grove Toyota responded

Hello, Thank you for this review. I am happy to hear our team was able to assist you during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

June 26, 2024

My June 22, 2024 visit to the Elk Grove Toyota service center was awful. I took my 2013 Highlander in for the standard service in May. Right after I went home, the 84 month warrantee battery that I purcha More

by JDlikemazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didnt ask for their name
Jun 26, 2024 -

Elk Grove Toyota responded

Hello, I apologize for any confusion on the policy. Unfortunately we do have to follow the policies for our dealership and for warranty. We do have to have the battery in the vehicle and I am sorry that it was an inconvenience. We absolutely appreciate your time and your business. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

Jun 27, 2024 -

JDlikemazda responded

Can you provide the policy or language on the warranty that the battery has to be in the vehicle?

June 25, 2024

Mr. Ahmad Mujaddidi's professional communication and kind cooperation is highly appreciated! I found him a dedicated and caring person at Elkgrove Toyota. More

by Aziz Seyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Blacksten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Mojaddedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your kind words. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 21, 2024

I had an appointment for an oil change. Arrived 10 minutes early and was seen by an advisor about 15 minutes later. Everything was fine, oil change done within 1.5 hours. I paid, got my key More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Elk Grove Toyota responded

Hello Justin, I truly apologize for your experience. I would like to set up a time and day for you to come in. Please contact me at 916-405-8000 and ask for Jeannette Blair. I would like to try and resolve your concerns. I look forward to hearing from you soon. Sincerely, Jeannette Blair Customer Relations Manager

June 18, 2024

My best dealership quick service people very helpful and out of all jennet the best More

by prasadnarendra0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Elk Grove Toyota responded

Hello Narendra, Thank you so much for the kind review. We truly appreciate your time and your business. As always it was very nice to see you. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 18, 2024

Because your work is very good. Thank you so much. Good luck to everyone and so on. More

by yaohsic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot.
Jun 18, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your awesome review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

June 14, 2024

Excellent customer service, friendly advisors, accessible location and clean waiting room. I always enjoy going to Elk Grove Toyota. More

by sparris1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Elk Grove Toyota responded

Thank you for your kind words. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 09, 2024

The service representative moves like pace of a snail. They are definitely not in any hurry. They make you wait and wait. When they walk out they have absolutely zero motivation. They walk extremely slo More

by Hope service rep. gets better
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Express lube area. Both female service representatives. Very slow moving. No desire. No motivation.
Jun 10, 2024 -

Elk Grove Toyota responded

Hello, I truly apologize for your experience. I have shared your review with our Service Manager for him to address with his staff. We understand our customers time is precious and I apologize for the delay. We will correct this concern. Thank you for making us aware of this situation. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

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