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Elmwood Chrysler Dodge Jeep Ram - Service Center

East Providence, RI

4.7
216 Reviews

216 Reviews of Elmwood Chrysler Dodge Jeep Ram - Service Center

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February 12, 2021

As always cannot say enough about the overall experience of working with Elmwood Dodge Ram Jeep. Last two weeks spent working on a purchase of a Jeep Latitude for my daughter parts and installation on my Ra More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcel Lamontagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benamino Sciarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Freeman, Richie Ruggiero Jr., Darlene Baptista, Emily Gousie
Feb 13, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

John, Thank you for taking the time to share the positive experience you had working with our team at Elmwood Chrysler Dodge Jeep Ram. Whether it is in the Sales Department or the Service Department, we are here for all of your Jeep and RAM needs. Feel free to reach out if we can do anything else.

February 01, 2021

Service was amazing A++++++++ Tee was so helpful and got me a loaner car she was amazing to deal with she took time to listen and fix all issues and all so followed up on work performed thank you Tee. More

by mmosca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

We are so proud to recieve your perfect score for our services at Elmwood Chrysler Dodge Jeep Ram and we will be sure to thank Tee for her excellent attention and care to your experience. Feel free to reach out if we can ever assist again with anything else.

January 28, 2021

Having the service department available early on a Saturday is incredibly helpful. Working full time and 2 kids makes it impossible to make appointments during the week. More

by Melissa F
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Elmwood Chrysler Dodge Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2021

I have been going there I think over two years now. Excellent and professional service. I highly recommend them. Friendly staff. Scott is always very helpful. Thank you to all the staff and to the folk More

by idajobe01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for visiting Elmwood Chrysler Dodge Jeep Ram! We will be sure to thank Scott for providing you with excellent service. We look forward to working with you again!

Jan 25, 2021 -

idajobe01 responded

Thank you!

January 18, 2021

Great customer service. Scott kept me informed through the entire process. When it came time for the service, the team was quick and less time than what was quoted. I would definately recommend! More

by Akswinderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the kind review! Scott was happy to assist you with everything during your visit to our Service Department. Please let us know if there is anything else that we can do for you.

January 12, 2021

Great dealership highly recommended! Will continue to shop and visit for all my keep and vehicle needs. Always very friendly and courteous when I visit. More

by Fuko79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Gousie
Jan 13, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you so much for your sweet words! We take pleasure in hearing that Emily is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Elmwood Chrysler Dodge Jeep RAM!

December 26, 2020

I always have a great experience at Elmwood dodge. Everyone is friendly and helpful! Place is clean, waiting area is comfortable. I’ve never waited more than an hour for my vehicle. More

by Lori42960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elisha Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Glad to see that you are consistently impressed with the service you receive here at Elmwood Chrysler Dodge Jeep Ram! Have a great day!

December 22, 2020

Dee Dee always is friendly and calls me back! I usually always schedule my service always through her! Excellent employee and deserves recognition for sure! More

by mbergeron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 23, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Your review made me smile. We love hearing that our employees, such as Dede, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

December 12, 2020

Service department front desk staff is great Service Service department front desk staff is great Service technician was very informative Prices were reasonable Waiting time was very short Overal More

by gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Desmarais, Darlene Baptista, Emily Gousie
Dec 12, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the excellent review, Gary! We are pleased to see that our Service Department and our team made your visit go so smoothly. If Elmwood Chrysler Dodge Jeep Ram can be of further service, please be sure to let us know.

December 12, 2020

Scott was great very nice and and lots of knowledge price was fair still have work to be done there overall a great service dept More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for visiting Elmwood Chrysler Dodge Jeep Ram, Steve! We will be sure to thank Scott and the Service Department for providing you with excellent service. We look forward to working with you again!

Dec 13, 2020 -

steve responded

Yes tell scott to order that module I need thanks

Dec 14, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Hello Steven, can I have your last name so I can give Scott the message.

Dec 14, 2020 -

steve responded

Already spoke to him this morning it’s all set

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