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Elmwood Chrysler Dodge Jeep Ram - Service Center

East Providence, RI

4.7
216 Reviews

216 Reviews of Elmwood Chrysler Dodge Jeep Ram - Service Center

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December 04, 2020

Good and honest service department that only performs work that's necessary. Never had a bad experience here. Also offer discounts on oil change packages. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

October 29, 2020

Great service fast and friendly would definitely recommend for everyone to come in for service they made you feel important and dedicated to customers needs More

by Rvra42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you much for the great review! We'll be sure to let our team know of your experience. We greatly appreciate you recommending us!

October 14, 2020

These people go out of their way for their customers As These people go out of their way for their customers As soon as I walked in I was greeted with bigger heart felt hello My Jeep was in and out be More

by Cbarone18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Ruggiero Jr., Noel Tavarez
Oct 15, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi there, when you're here, you're our family! Our team will always aim to treat you as such. Thank you for taking the time to leave us your feedback regarding your recent visit with our Service Department, and for allowing us to work on your car in a timely manner. Until next time!

October 06, 2020

Amazing Dealership and Service for my vehicles. Strongly Recommended, you will be happy if you are trading in, buying a new car or servicing yours. More

by Adolfo S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benamino Sciarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Miranda, Richie Ruggiero Jr., Noel Tavarez, Dennis Freeman, Albert Torres
Oct 07, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Adolfo, thank you for the wonderful review and feedback. We appreciate the kind words. Thank you for choosing us. We hope to see you again in the near future!

September 29, 2020

The experience I have had with DeeDee has been excellent. She is professional, organized and always answers my many questions with a smile. She is extremely knowledgeable and always takes the time to explai More

by Cindydecorpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Cindy, thank you for taking the time to write a review! We are happy to hear you are satisfied with the high level of customer service you received with Dede and with your repairs! We appreciate your positive feedback, and we look forward to taking care of your auto needs for years to come!

September 24, 2020

Great company! Always have my vehicles serviced here! Easy to get an appointment. Work is done right and car is always delivered cleaned and on time. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Baptista
Sep 24, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the great review, Paul! We are happy to know that you enjoyed our services. We look forward to working with you again!

September 23, 2020

My service was performed in a professional, timely manner . I was informed on the progress as it was being performed . All in all this dealership treated me very well! I recommend them! More

by leonardrusso79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good service experience and that our team was professional, informative, and quick. We appreciate you recommending us and we look forward to any future visits!

September 18, 2020

They very professional respectful and friendly when it comes down to customer service I like it there keep up the good work guys you got my 5 stars..... More

by Djcatra81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiana Carroll
Sep 18, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We hope you work with you again!

September 17, 2020

Excellent , Dede Silva is the best customer service person ! Vehicle was ready when promised On time and on budget What’s not to like ? Elmwood always exceeds my expectations More

by Jeep Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you had an excellent experience with us and with the help of Dede who provided the best customer service. We value your business and we look forward to any future visits!

September 12, 2020

I went in for an oil change. I was there early and they took my car right in and they were fast an wonderful to deal with More

by Traceg33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you so much for taking a moment of your day to share what a positive oil change visit you had. We appreciate your feedback and hope to be of service again in the future.

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